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Dr Phonez

4.3

About this business

San Antonio's #1 Repair Shop Since 2010 for Smartphones and Tablet Repairs. All repairs done onsite and by certified technicians. Warrantied repairs done same day. No Appointments needed. We repair all mobile devices, including iPhones, iPads, iPods, Samsung Galaxy Phones, Samsung Tablets and more. With 3 convenient locations across San Antonio, open 7 days a week, you are always just a short distance away from getting your device fixed. 

Location details

7317 San Pedro Ave, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.31,426 reviews
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Kimberly Duran's profile image
Kimberly Duran 
8 years ago

GREAT SERVICE AWESOME DEALS!!!! And very fast service! 

Diego Ramirez's profile image
Diego Ramirez 
8 years ago

Great service and was very convenient saved me lots of money. 

Manuel Espinoza's profile image
Manuel Espinoza 
8 years ago

Really fast service! And affordable!! Thanks Samantha! 

David Huizar's profile image
David Huizar 
8 years ago

good job fixing cracked iphone screen + nice case 

Adam Narvaiz's profile image
Adam Narvaiz 
8 years ago

Great service !!! Great prices !!! 

Justine Garcia's profile image
Justine Garcia 
8 years ago

They are horrible...they rip you off... I will never go back there again, it's like might as well buy a new phone 

Business response:

This is because you have an iPhone 6S not an iPhone 6. The price for the 2 are different. The 6S has the 3D Touch making the part and repair more expensive. We have all the prices listed on our website as well. We are not overcharging or "ripping" anyone off this is the going rate for that particular phone repair. You also have to option for using our services. We are not forcing any payment of you. It seems you chose not to use our service at your own discretion. Its unfortunate you reviewed our service over a price you wer... read more

Ana Karen Leal's profile image
Ana Karen Leal 
9 years ago

Horrible service. I work 9-5 so I called to ask what time I had to bring it in in order to have a same day repair and was told as long as I brought it in by 5 since they close at 6. I left work early at 4 and was in traffic for almost an hour to get there, but I made it by 5. When I get inside, the service is horrible and everybody is just standing there texting and when I ask about the phone repair, they said they couldn't do same day repair that It was too late and that I had to bring it in by 3. It was ridiculous since I ... read more

Business response:

Hi Ana, I do apologize for the service that you received. I would like to get more information from you in order to address the issue with our team. May i ask the location that you went to? As far as I am aware we were taking repairs in yesterday until 5:30pm except for on iPhone 6 screens due to the fact that our stock ran out just a few hours prior to closing. I would very much appreciate your cooperation this way I can assure we address our team correctly that way I can be sure it does not happen again and or that we offe... read more

Sasactuan Sasquatchson's profile image
Sasactuan Sasquatchson 
9 years ago

Fucking assholes. They sold me a cheap battery that almost fucking exploded, then told me there was nothing they could fucking do about it without paying the mother fuckers. 

Yazmin Rivas's profile image
Yazmin Rivas 
9 years ago

Went in to fix my daughter's Galaxy Tablet... needed charging port... then they told me I also needed a new battery... Had it for 1 week then thing would not turn on. I took it back they said it was a problem with the software and they couldn't fix. They gave me most of my money back but $25 because they did "work on it" but yet they broke it, or if for say, problem was already there ( which I doubt )... Why did I have to pay them anything when her over $300 tablet is now unfixable/dead. I think they did something to it. The... read more

Business response:

I apologize we were not capable of Repairing your device. We are hardware specialist and do not have the proper resources to correct any software errors. I can assure if we would have been capable of completely fixing the device software we absolutely would have done so. 

Frequently asked questions about Dr Phonez

How is Dr Phonez rated?

Dr Phonez has a 4.3 star rating with 1,426 reviews. 

When is Dr Phonez open?

Dr Phonez is open now. It will close at 6:00 p.m.  

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