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Dr Phonez
- Electronics Repair
- San Antonio, TX
About this business
San Antonio's #1 Repair Shop Since 2010 for Smartphones and Tablet Repairs. All repairs done onsite and by certified technicians. Warrantied repairs done same day. No Appointments needed. We repair all mobile devices, including iPhones, iPads, iPods, Samsung Galaxy Phones, Samsung Tablets and more. With 3 convenient locations across San Antonio, open 7 days a week, you are always just a short distance away from getting your device fixed.
Location details
7317 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Horrible. Rude. And shorty work. Go to Ubreak Ifix. They guarantee their work and will repair if you have issues. This place is just awful.
They are a spam ! Don't take your phone there they will steal you phone and money
I'll probley never go here again Id rather pay the couple 100 for a new phone
They did more harm to my phone after replacing my cracked screen. I paid over 100 bucks for my screen to be replaced AND I still had to replace my phone. I would recommend buying a new phone on Amazon or from your cellular carrier other than having your phone fixed by these people. Also, you can get your phone unlocked at your cell phone carrier for FREE. (Went to AT&T to unlock my phone) You will save more money.
No one go here they will break another part of your phone and make you pay for a higher price to fix it , they even took parts away from my phone to place it to other phones I had just went to get my screen replaced and my phone was working fine till they took 2 weeks just to replace it and when I called they said the sound doesn't work and it cost another $100 to fix it so I got it fixed and when I went to pick it up they were telling customers the exact same, don't be fooled I had got my phone checked out at another place ... read more
Business response:
I apologize the unsatisfactory services that you endured. If you would like you can contact a persons in management at 1-888-377-8583. They will be able to determine exactly what is going on and even possibly find a resolution for you.
After servicing my cracked screen I asked if they would replace my screen protector, the unnamed tag person said to me they don't replace the screen protector unless I pay the extra fee. The glass was repaired though but no protector for screen have to and use my extra one!.
Business response:
I apologize sir. However no where do we advertise a Free screen protector replacement.Seeing how you had your screen replaced the old screen protector is on your broken screen. It is not transferable as you were informed. We would have offered a new screen protector for purchase however we do no carry them for the ZTE phones. It is quite unfair of you to leave negative review not based on our service but based on the fact that we do not carry any accessories for your device.
I am very disappointed in the service I got at the forum location. I took my grandson's phone in because it stopped working. The screen was cracked and we thought it was the LCD that needed to be replaced. The repairman knowingly fixed it without informing me that the phone was wet inside and that replacing the LCD was not going to fix the phone. A simple phone call before the repair to ask me if I wanted to continue with the repair would have been the responsible thing to do. I guess Dr. Phonez needed that $75 so bad that t... read more
Took my lg g3 in the other day..was pretty quick than I expected..
I was better off leaving my phone smash the way it was as soon as I left doctor phones within about 2 to 3 weeks my phone is covered in stress frsctures. I dropped it once and sent shards everywhere. Before i went to dr phones it took my phone 2 years to get in the condition it was and dr phones accomplished that in a couple months. I will not be returning and advise no one else does either. This was on top of having marks under my glass, having to come back 3 different times, and when i got my phone back my touch screen was... read more
Frequently asked questions about Dr Phonez
How is Dr Phonez rated?
Dr Phonez has a 4.3 star rating with 1,369 reviews.
When is Dr Phonez open?
Dr Phonez is closed now. It will open tomorrow at 9:00 a.m.
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