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Dr Phonez
- Electronics Repair
- San Antonio, TX
About this business
San Antonio's #1 Repair Shop Since 2010 for Smartphones and Tablet Repairs. All repairs done onsite and by certified technicians. Warrantied repairs done same day. No Appointments needed. We repair all mobile devices, including iPhones, iPads, iPods, Samsung Galaxy Phones, Samsung Tablets and more. With 3 convenient locations across San Antonio, open 7 days a week, you are always just a short distance away from getting your device fixed.
Location details
7317 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Yall did an awesome job on my iPhone 5s and good price too
Went there to get my 4s fixed a couple of weeks ago. I had broke both the front in the back. I waited in line for about 10 mins, which wasn't that bad but the lady helping the line was probably one of the rudest and had some of the worst guest services, I've ever seen. As a manager, if this was one of my employees I would be so embarrassed to see my customers be treated like this. I won't ever be doing business with them nor will my friends and family. I'm not posting this to complain, I'm posting this to let you know they h... read more
Business response:
We apologize for the poor behavior. If I can help in any way or get to the bottom of what your referring to I will do so. However I do not seem to have any repair history under your name? Was your repair under another name? We have a record of employee history for each customer. Please let me know. Thank You.
Yesterday I went in to get the screen on my iPhone 5c fixed, they did not have the part. I called last night to see if they received the part, they did. I asked if I brought it in today if it could get done. They said it wouldn't be a problem since they received the part. I brought my phone in first thing this morning and was told it wouldn't get done today "it's a first come first serve basis" and there is "no where to put my phone." That would be fine had they specified this on the phone when I called. I showed up at 9:10,... read more
Business response:
I apologize for the inconvenience. We do however get extremely busy. The repairs the 5C can be done with a 30 min time frame once a technician is available to get to your device. Because of the large volume of phones that we get it can be very difficult to provide 100% accurate of a time frame. When you call we usually go based off of how busy the past few days have been and as the day goes on. When it come to the following day it is unpredictable just exactly how busy it will be. However never do we use the word "promise" w... read more
So I came in to Dr Phonez to get my charging port replaced. They offered my a charger to charge my battery until the part came in...so I went home and charged my battery for 8 hours on the charger as i was told by the employees that it would give me a full charge... behold I only got a 25 % charge...so I thought what the hell is only for a day or two... after 5 days I still haven't received a call spot my part, so I call and find out that the part is unavailable so I asked when will it available the girl said she didn't know... read more
These people a awesome..! They fixed my phone while I waited.. Good prices good service.
Dr. Phonez replaced my sons ipad screen for a very reasonable price in a timely manner. Happy little boy!
I was about to pay 150 on my daughter ph for repair n then the ph doc came to the rescue. Thank u ph doc for a job well done!
:);)
Poorest customer service, no warranty, shady and making up things to charge me more. Had a phone face replaced because it was cracked. Spent over $120, also bought a case and tempered glass cover to help with it. The phone lasted less than 24 hours before the phone went black. Told there was pressure put on it...then told it looked like it was dropped. Now, they are saying it has water damage...maybe from having it in the bathroom when showering. So not even near the water, just in the same room. So being charge more money t... read more
Frequently asked questions about Dr Phonez
How is Dr Phonez rated?
Dr Phonez has a 4.3 star rating with 1,369 reviews.
When is Dr Phonez open?
Dr Phonez is closed now. It will open tomorrow at 9:00 a.m.
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