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2382 S Tamiami Trail, Venice, FL, 34293, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Stanley Davis and the crew at Hoover was great to work with. My daughter and I had a great experience.
The customer service representatives, Aiuella and Kai, are warm, caring and excellent customer service! I make my appointment and they take great care of me. Customer service is at the top of my list. This is my second car I’ve purchased from this location , most of the experience has been great!!!
Business response:
Debbie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
They are courteous, prompt, and dependable. They know what to do and they do it well. Tyler Painter is a wonderful young man keeping in touch every step of the way. Your shuttle van is great too.
Business response:
We appreciate you taking the time to leave us a response, Helen! If you ever need more help, just give us a call. Happy motoring!
The service is horrible! Stay away from this place. You can't get anyone and answer the phone. They charge you an arm and leg for repairs and then return your car to you not fix and more is broke than when you turn it in. They try and claim you need to replace parts do to old ago when that part has already been replaced. The service dept is just horrible.
Business response:
Hi Scott, thank you for your kind review; we are happy to pass along your comments to Craig here at Apple Chrysler Dodge Jeep Ram! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Very professional and courteous
Business response:
Thanks for the great review, Tyrone.
These people are so in organized. We ordered a part mid December, they called and told us the part was in on January 6tb. We come in, they went so far to get us a rental. Then an hour later the lady is calling us back saying they don’t have the part for our car and it won’t be in til mid feb. there is NO communication with any of these people.
Business response:
Hi Michelle, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call General Manager at (661)877-6276 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
1st class service and practice safety measures for COVID-19!
Business response:
Thank you for the recommendation. We value customer feedback and appreciate your review.
They are honest with their customers and truthful about what is happening with the vehicle that they are working on
Douglas Jeep Chrysler Dodge Ram has a 4.6 star rating with 5,906 reviews.
Douglas Jeep Chrysler Dodge Ram is closed now. It will open at 9:00 a.m.
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