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Douglas Jeep Chrysler Dodge Ram

4.7

About this business

Location details

2382 S Tamiami Trail, Venice, FL, 34293, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.75,754 reviews
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Erin Settle's profile image
Erin Settle 
recommend  Recommended
4 years ago

I had the best experience at this dealership working with Bailey Butler. She was very straight forward and showed me exactly what I wanted. She was so awesome and I would highly recommend her! I got the exact car I wanted within the price range I asked for. She’s amazing! 

Business response:

Erin, thanks so much for taking the time to share your experience with us! Bailey is a wonderful part of our team here at Hendrick CDJRF of Concord and we are thrilled to receive your praise and recommendation for our team. If we can be of any assistance to you in the future, please do not hesitate to contact us. 

Edward Goldbaum's profile image
Edward Goldbaum 
4 years ago

The service is the worst I have ever been to. Slow as well as they have made up things I needed3 different times. nice people just terrible service and not very professional. It is sad to think I will never buy a Chrysler or Jeep product again because of the service Dept. I have owned 2 Jeeps 1 Chrysler a now have a Ram truck. Service dept. has never changed. Poor. 

Business response:

Hi Edward, we appreciate you taking the time to respond. The staff at AutoNation Chrysler Dodge Jeep RAM Valencia take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661)877-6276 to discuss what we can do to help. 

Sean Griffin's profile image
Sean Griffin 
recommend  Recommended
4 years ago

I no longer have nice things to say about this transaction 

Business response:

Thank you for taking the time to submit your feedback, Sean. If you ever have any comments, questions, or concerns please feel free to reach out. 

Sheryl Hanlon's profile image
Sheryl Hanlon 
recommend  Recommended
4 years ago

I dealt with the service and assesory's department. they went above and beyond to help me out.They were ausome! 

Shawn Smith's profile image
Shawn Smith 
recommend  Recommended
4 years ago

Great service and were very helpful from the start. 

Marla K Riviera's profile image
Marla K Riviera 
4 years ago

made an appointment. waited 30 minutes for anyone to help me. waited for 2 hours for my car to be serviced. finally left called 5 times could not get an answer on when my car would be done. went to get my car, 7 hours later. they didn't have the part. they ordered the part and were supposed to call me when the part came in. I called twice never got a call back. I gave up and went somewhere else very rude. WORST SERVICE EVER! 

Business response:

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 379-7709 -- we hope to hear from you soon. 

Sauro Iardella's profile image
Sauro Iardella 
recommend  Recommended
4 years ago

Best service department ever 

William Peets's profile image
William Peets 
recommend  Recommended
4 years ago

The service department was quick and helpful. 

Susan DuBell Gabert's profile image
Susan DuBell Gabert 
recommend  Recommended
4 years ago

I give them a 5⭐️ The whole team made it happen for me. I went from a leased Subaru to a vibrant red Renegade Limited. Mike St. Pierre snd Evan made the deal flawless. Mike took extra time to explain all the electronics. I highly recommend this dealership🚗 

Frequently asked questions about Douglas Jeep Chrysler Dodge Ram

How is Douglas Jeep Chrysler Dodge Ram rated?

Douglas Jeep Chrysler Dodge Ram has a 4.7 star rating with 5,754 reviews. 

When is Douglas Jeep Chrysler Dodge Ram open?

Douglas Jeep Chrysler Dodge Ram is closed now. It will open at 9:00 a.m. 

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