This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
DoubleTree By Hilton Hotel Metropolitan - New York City
- Hotels
- New York, NY
About this business
DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan's fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick's Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan complete... read more
Location details
569 Lexington Ave, New York, NY, 10022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service. Didn't get my room until almost 5 p.m., they charged a fee for luggage storage (no other Hilton hotels or any NYC hotels I've been to does this), I was hung up on 4 times while trying to get a late checkout (I was running a half marathon in Staten Island and needed a late checkout d/t time constraint), and the maid just barged right in even after I had permission from the manager for a late checkout AND I left the "Do Not Disturb" sign on my door! I've never stayed at a Hilton hotel in NYC with suc... read more
I’ve requested a copy of my final invoice be emailed to me on three occasions now. It has been sent to an incorrect email address on all three occasions and not one person can seem to sort this out for me!
RecommendedIt’s ok to stay here if you can find a deal for this hotel on Groupon or travelzoo. Nothing special it’s a place to sleep.
Super. Qualität 1A Empfehlung
posizione centrale e stanze di buon livello
The facilities were great and I did enjoy my stay, but unfortunately the experience changed to my surprise I noticed a charge on my credit card after checkout so I enquired about it and it was for a car park I never had, so I questioned it and was provided a receipt for it. The frustrating part to this was I've dealt with 4 different staff trying to get a refund with no luck so far as I need to prove I was charged even though a receipt for the charge was provided to me. I provided a screenshot of my charge as credit card sta... read more
We were very pleased with the size of the room. We had a nice view and the bed was super comfy!
Great staff particularly in breakfast restaurant make your day a good one!
Frequently asked questions about DoubleTree By Hilton Hotel Metropolitan - New York City
How is DoubleTree By Hilton Hotel Metropolitan - New York City rated?
DoubleTree By Hilton Hotel Metropolitan - New York City has a 4.1 star rating with 737 reviews.
When is DoubleTree By Hilton Hotel Metropolitan - New York City open?
DoubleTree By Hilton Hotel Metropolitan - New York City is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com