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DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan's fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick's Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan complete... read more
569 Lexington Ave, New York, NY, 10022, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I do not recommend this hotel. I got charged 300$ for no reason and sent about 10 e-mail and didn't get any answers yet. It's been a month now. It's intolerable.
Business response:
Thank you for reaching out, François. We're sorry to hear you've been unable to have your concerns addressed. Could you kindly share the details of your situation with us through a private message? We'll get in touch with the proper contacts for you right away. Thanks! https://m.me/90143215043
Business response:
Thank you for the fantastic rating, Freddy! We're delighted to see you enjoyed your recent stay at DoubleTree Metropolitan! It's wonderful to know our comfy accommodations met your expectations. We look forward to hosting you again during your next trip to the City! Thank you once more for taking the time to share, Freddy. We hope you have a great day!
Lo único por mejorar es el servicio Wi-Fi ya que solo en el lobby es gratis, en los cuartos no...
Business response:
Thank you for sharing your feedback, Stey. It's unfortunate to hear you aren't completely satisfied with your recent stay. We're disappointed to hear you weren't pleased with our facilities fee. Providing our guests with a great experience is very important to us. We will address this concern with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to provide you with the quality experience we're known for. Thank you again for taking the time to share your feedback, Ste... read more
Molto buono per molti motivi, la vicinanza con la metro, bar proprio a pochissimi passi, pulito, personale gentile e disponibile
Business response:
Thank you for the glowing review, Nicola! It's fantastic to hear you enjoyed staying at DoubleTree Metropolitan during your recent trip to the City! We're thrilled to hear you thoroughly enjoyed our spacious rooms and central location. It's wonderful to know our staff was a delight to interact with. We look forward to hosting you again during your next trip to NYC! Thank you again for taking the time to share your experience, Nicola. We hope you have a lovely day!
Business response:
Thank you for the excellent rating, Gilvan! We're thrilled to see how much you enjoyed your recent stay at DoubleTree Metropolitan! It's fantastic to know we were able to meet your expectations. We look forward to sharing more great experiences with you in the near future! Thank you once more for taking the time to share, Gilvan. We hope you have an amazing day!
Business response:
Thank you for the fantastic rating, Lily! We're delighted to see how much you enjoyed staying at DoubleTree Metropolitan! It's pleasing to know we've met your expectations. We look forward to having you stay with us again in the near future! Thank you again for taking the time to share, Lily. We hope you have a wonderful day!
DoubleTree By Hilton Hotel Metropolitan - New York City has a 4.1 star rating with 737 reviews.
DoubleTree By Hilton Hotel Metropolitan - New York City is closed now. It will open at 9:00 a.m.
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