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DoubleTree By Hilton Hotel Metropolitan - New York City
- Hotels
- New York, NY
About this business
DoubleTree by Hilton Metropolitan Hotel is perfectly located at Lexington Avenue (at 51st Street) in the heart of Midtown Manhattan's fashionable East Side. This newly renovated, iconic New York City hotel is steps from Park Avenue, Bloomingdales, Madison Avenue shopping, the United Nations, Central Park, St. Patrick's Cathedral, Rockefeller Center, Radio City Music Hall, Broadway theaters and The Museum of Modern Art. Originally designed by famous Art Deco architect Morris Lapidus, DoubleTree by Hilton Metropolitan complete... read more
Location details
569 Lexington Ave, New York, NY, 10022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Valeria, thank you for the great rating. We're delighted to see you enjoyed staying with us so much, and would love to have you back for another visit. Let us know if there's anything else we can do for you! Have a wonderful day, Valeria.
Had a great stay at this hotel. The service was excellent, the staff was really nice.
Business response:
Thanks very much, Andre! We're so glad you had a great stay with us. We'll be sure to pass your compliments along to our top-notch staff, as they sincerely deserve them! We don't know what we'd do without great patrons like yourself, Andre! Thank you once more, and we hope to see you again soon. Have a fantastic day!
No coffee in the room - Wifi not included - very dark lobby - gloomy
Business response:
Phillip, thank you for your response. We're sorry to hear you did not feel you were fully accommodated during your stay. Though, we are appreciative of your feedback as this helps us to improve upon the experience we provide for the future. We'll be sure to forward on your concerns to our management staff immediately. We hope you'll grant us another chance to serve you in the future, as we know we have much more to offer. Thank you again for taking the time to share, and have a wonderful day.
Business response:
Amar, we're sorry to hear you felt there was such a decline in quality between your second and third stays with us. We can assure you your first two stays are in line with our standards of service, and your most recent experience is quite atypical and disappointing. We'll be forwarding this feedback along to our management team so we can further identify where these lapses occurred. We truly appreciate you for leaving such straightforward, detailed feedback. Have a great day, Amar.
We had a great time in ny Hotel was lovely and staff were very friendly. Great location for all the sights Only one thing was that you couldn't get or make a cup of tea we had to go out.... you know us brits n a cuppa lol overall tho was great *****
Business response:
Joanne, thank you for sharing your experience with us. We are pleased to hear you enjoyed your stay in New York City. It's great our fantastic location allowed you such easy access to sightseeing around town. We hope to see you again the next time you are in New York. Have a great day, Joanne!
Business response:
Abigail, thank you so much for the 5 star review! We're so glad to see you enjoyed staying with us so much. We'd love to host you again soon! Have a great day, Abigail.
Le serveur du bar était juste désagréable au plus haut point !!!!aller dormir sans manger !!!
Business response:
Karina, thank you sharing your experience with us. We are disappointed to hear you had an unsatisfactory encounter with our bartender. We will pass your comment along to members of our management team for review. Despite this experience, we hope to see you again. Take care and have a great day, Karina!
Business response:
Gabriel, thank you for sharing your review. We are curious to hear how we can improve upon your visit and would let to hear back from you. Take care and have a wonderful day, Gabriel!
Frequently asked questions about DoubleTree By Hilton Hotel Metropolitan - New York City
How is DoubleTree By Hilton Hotel Metropolitan - New York City rated?
DoubleTree By Hilton Hotel Metropolitan - New York City has a 4.1 star rating with 737 reviews.
When is DoubleTree By Hilton Hotel Metropolitan - New York City open?
DoubleTree By Hilton Hotel Metropolitan - New York City is closed now. It will open at 9:00 a.m.
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