This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Don Ayres Honda
- Car Dealers
- Fort Wayne, IN
About this business
Location details
4740 Lima Rd, Fort Wayne, IN, 46808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
********************* was great. He kept us informed about the h-rv when it was being built and when it was coming in. Love it so far.Thank you so much
Business response:
Thanks for the great review. We'll be sure to let **** know that you enjoyed working with him. We appreciate your business and look forward to serving you again.
*********** ***********************, went above and beyond in helping program the phone and media. He was extremely patient throughout this process and in showing me different vehicles.
I just finished the lease on our 2020 Ridgeline. ******************* and the Don ********************** team showed us the options to buy our current truck or lease a new one. There was no pressure and all the info was laid out so we could make an informed decision. We got a great deal on our leased vehicle and bought that. They cleaned and detailed it for us like we were buying a new car from them. The process was seamless and the day of the purchase we were in and out in an hour and a half. Great job Don ******************... read more
Business response:
Thanks for the great review. We appreciate your business and look forward to serving you again. - ***********************, General Manager
******** and *** were very helpful throughout the entire process with information and being flexible with our specific needs. Our questions and concerns were handled promptly. The overall experience went smoothly and we definitely look forward to enjoying many miles with our HR-V!
Business response:
Thank you for the great review. We appreciate your business and look forward to serving you again.
We had a good experience buying our Pilot from Don **********************
Business response:
Thank you for your business and for the 5-star review. We're happy to hear that you had a good experience.
It was a great experience with Don Ayres Honda. They were very attentive and professional throughout the entire process. The test drive was very well organized and explained to me. The vehicle was delivered as promised exactly as it was ordered. The salesman took the time to explain a lot of the features to me and showed me the service area where I will take the car for service. In summary it was the best experience I've had at a dealership.
My Car has been at the dealership since middle of June and I am still waiting on a part for my car stating that it is on back order and now they are pushing it back until September. The horrible part about this is that they will not loan a car or pay for a rental when I have insurance that will cover the part 100% because I bought an extended warranty that is not the problem the problem is that it is not my fault that the part is on order and taking this long to get it. And I do not blame ****** the service technician he kee... read more
During an oil change they always do a multi-point inspection. One thing they always want to due is to replace the in-cabin air filter. We always had said say no to this. On the most recent oil change again they wanted to replace this filter. After getting the car back, I went and purchased a filter for it and when I went to install it I found out the tray to hold the filter was missing. Other than myself, ***************** is the only place that has ever done service on this vehicle. Since I did not remove this tray, *******... read more
Business response:
I'm sorry to hear that you had this experience with our Service Department, ****. I am forwarding this to the Service Manager for review. He'll be in touch shortly to work out a resolution.
Called a CSR who promised to call me back and never did. Left a message for the service department to call me back and they never did. Exchanged voicemail messages with their GM who said he'd call me back and he never did. This is obviously NOT the company to deal with if you'd like to get some hellp
Business response:
I'm sorry we were unable to connect. I tried on three separate occasions to reach you but was unsuccessful. I should have continued but didn't. For that, I'm sorry. I hope you'll give us another opportunity to prove we're better than your experience would suggest. John *******- General Manager
Frequently asked questions about Don Ayres Honda
How is Don Ayres Honda rated?
Don Ayres Honda has a 4.8 star rating with 219 reviews.
When is Don Ayres Honda open?
Don Ayres Honda is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com