Dollar General

Kate W 

on BBB

2 years ago

Prices on the shelves are not the price charged at the registers. Always higher at the registers by .25 up to 1.00 $ on every item. To offer the paying customer an "coupon" for $ 5.00 off is ineffective, when the savings you thought you were getting is actually being added on instead, due to over charge on most items. When an associate is asked to correct the price to match the shelf label, they are unpleasant about doing so. The stores are seriously understaffed (employees are not hired) and the appearance of the stores ref... read more

Jennifer C 

on BBB

2 years ago

The prices marked on the shelves at all of your stores in Bedford IN are much lower than what rings up on the cash register. So you end up paying alot more for items than advertised. This is false advertisement. To display 1 price and charge another for items when they are rung up. This happened to me yesterday morning at the Oolitic, IN store. There was employees outside the front entrance smoking and playing music. The stores are always very unorganized. Specifically the Oolitic store and Judah store. There are always cart... read more

Dale P 

on BBB

2 years ago

Dollar General in Benton KY has prices on shelf that are much lower than what registers charge. Complaint to manager was deflected by saying they have not been able to change prices on shelf because Corporate had not sent signage. Refused to refund difference because corporate does not allow it. Same price difference several days later. He says he needed to check cameras to see if I had purchased the items that I presented the receipt for. 

Trina B 

on BBB

2 years ago

This is a review for your store located at 8150 Cliffdale Rd Fayetteville NC 28314. I've been shopping here for almost 3 years now and have had no problem. The crew here has always been nice and they do the best they can for the volume of business they do. Recently a new employee has choose to single me out. I know why because I have collected change from customers before to help me purchase food and essential that I may need throughout the month that I need help with and also I can't get **** or taxi's to get me if I have m... read more

Kim R 

on BBB

2 years ago

So in the creston iowa store was told by Sherie cashier the ******* cigarettes cartons are scanned by pack not by the carton UPC. My nephew gets these for a bit over $23. I was going to be charged over $43. When I ask why much more. Sherie told me the above stsrd reason And said if ******** gets them at $23 then the cashier is scanning the carton upcoming not the 10 packs UPC they way your cashiers are trained. I have the receipt. And will file complaints at the appropriate state departments and call the Leggit tobacco compa... read more

Daniel C. 

on BBB

2 years ago

On 8/9/2022 around 10 am. I went to the store #20212 Dollar General to get some sandwich meats and other items. The store was a huge mess. There was a Woman working in the floor at the coolers. I told her I would squeeze by her. She had the aisle blocked by a cardboard buggy and such. I took my buggy a moved a empty milk crate. She jumped up and screamed you see me working here. I noticed she had ear buds in and hadn't heard me saying I would squeeze by her. She mumbled she couldn't get anything done because of you people. I... read more

Alba L 

on BBB

2 years ago

I went to this General Dollar store#22948 on July 11, the labels say one price and when you go to the register to pay they charge you another price. It's not the first time it's happened, so I decided to make a claim and what the cashier told me was that it's not the same, obviously I went and took a photo of the label and the product so that he could see that it was the same, and his answer was whether I was going to buy it or not. I talked to another employee I think she was the manager and she told me that "we are changi... read more

Danielle V. 

on BBB

2 years ago

The store is supposed to be open til 10:00 pm you can never get ahold of anyone when you call. The store closes at 5-5:30 pm for the rest of the day and also closes for lunch between 12:00-1 itÂ’s closed for most people who work during those hours it is false advertising when they are supposed to be open 8am-10pm and they are not this store is a dais appointment to our community. 

Kris G 

on BBB

2 years ago

My local store 15370 is rarely open after 4pm, closing at sporadic and unposted hours and when it is open, I have stopped going to it. I needed some emergency items and once again, experienced a bait and switch on 2 different items. Shelf prices were $.50-1.50 different at the register. This is a constant issue and has been ongoing for over a year.