Dollar General

Lida M 

on BBB

2 years ago

I live in Marion Arkansas and our Dollar Generals are also short staff because they cannot hire people. Also the one in West Memphis Arkansas. Carts all down isles. Cannot get to products. Stores in a mess. I have complained to district managers several times with no results. Someone help these poor managers get the some full time help. 

Christine H. 

on BBB

2 years ago

They are charging more than what they are posted for. I told the cashier that my prices rung up wrong. He told me u needed to see a supervisor. Sp i waited on the side. I finally walked thru the store to take pictures of what rung up the wrong. I waited back in line. She told me that they would get in trouble if the honor the prices. They were shorthanded understaffed and keep up. Very poor customer service!! 

Kay J 

on BBB

2 years ago

Prices are rising everywhere. But for the last six months this store has had one price on the shelf and charge another price at the register. When you let the cashier know the price is wrong they get egregiously rude. Today the cashier loudly let us know they have no control over the prices as she picked and chose which prices she would and would not correct. If the prices are posted correctly at the shelf the customer can choose whether they want that item or not; but to scan it and put it in the bag like nothing's wrong, t... read more

Ray B 

on BBB

2 years ago

The tractor trailer that delivers goods to the Waterbury, CT location drove over our grass damaging the lawn, curbs, and sprinkler system. The reason they entered our property is because they don't use the proper GPS to avoid the low bridge. I have made several attempts to complain about this situation and every time I call they tell me someone will reach out to me. It has been 2 months and no calls. Terrible company to deal with. 

Shawn M 

on BBB

2 years ago

If shopping at a dollar general store check the prices that are rung up because they are not the right prices as they have on the shelves.Dollar general ailes are not accessible to handicapped people or to basically anyone shopping there . Dg bottom line is make a buck *****the customer. It's easier to order online from ******or *******shipped to your door without the hassle . 

Jessica C 

on BBB

2 years ago

this store is an absolute nightmare, a total mess. Nothing is ever stocked or pur away. 

Mark D 

on BBB

2 years ago

Advertises one price, charges another!! Shoppers beware!!! Prices on shelf differ greatly with register pricing. 

Debbie G 

on BBB

2 years ago

If I could give a big fat 0 rating I would. Our local store is filthy even after recent remodel. Stock carts everywhere, fire code violations, not handicap accessible because carts, garbage and product all over the floors. Food products lying on floors, store shelving equipment/product hooks laying on floors and in random boxes on shelves. This is the worst store in 60 mile radius. Went to another DG an hour away.... For some reason. Checkout person had to open door for customer before me to leave, they stood and visited for... read more

Tara M. 

on BBB

2 years ago

This is hands down the worst store I have been in ever . You can not move through the store with out knocking things off the shelf . No safe exits available if you had to get out due to emergency . Today went I went in the store the detex alarm was going off I was in the store for 30 minutes and it was on the entire time . Poor customer service and prices tags are completely wrong. The door to the stockroom was left open and trash was piled up down the hall leading out to the the emergency exit . It's dirty and extremely uno... read more