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Dixie RV SuperStores
- RV Dealers
- Defuniak Springs, FL
About this business
Welcome to Dixie RV SuperStores, where we realize that our success of being one of the top RV dealers in the nation comes by providing you with the best prices and service. Our success started with our people and continues to progress because of our family team at Dixie RV. Dixie RV SuperStores has been selling quality recreational vehicles since 1984 and has developed into the largest volume RV dealership in the Florida panhandle. This is a well earned title from years of providing RVs at competitive prices and providing su... read more
Location details
328 Green Acres Dr, Defuniak Springs, FL, 32435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
no service!!! will not return calls!!! will not fix problems on campers!!! been on hold for 45 min.then no one answered!!!
Business response:
I certainly do apologize for the difficulty that you had getting through to the service department and the length of time for the back order of the your air conditioner. I'm glad we were able to get it installed for you this past weekend. If there is anything that we can help with in the future, email us at *******@dixierv.net. Thank you so much for continuing to work with us, and we will be here when you need us again. Brandon M, Director of Customer Experience.
When we were on a recent trip we had an accident which distorted three cargo doors on the drivers side; one of which contained our plumbing connections. I could NOT get the door open even by prying. Unrelated, we then lost dash air conditioning and also our generator so we could not run our house air conditioners. While traveling from Dothan AL to Birmingham the outside temperature was over 100 degrees. The interior coach temperature quickly climbed to 97 degrees. We called Jayco/Entegra and were told their closest dealer wa... read more
Business response:
Thank you so much for this feedback. I'm so happy that our Calera team was able to jump in and get you back to camping. Have a great Summer! Brandon M, Director of Customer Experience.
The staff was extremely helpful and friendly. From being greeted at the door until driving off the lot, we had a member of the team with us and answering all my questions. And let me tell you, I had a lot! I was extremely appreciative of the techs that attended to us. They were so awesome and made sure I understood and was comfortable operating the various components of my trailer. The overall service my wife and I received was completely perfect.
Business response:
Thank you so much for all the kind words *****! We appreciate you so much! Brandon M, Director of Customer Experience.
We purchased a 2020 Grand Design 320MKS on February 7, 2020 from Defuniak . It is now August 6 and we still do not have tags, title or registration. It. Maryland still does not have the correct amount for this process. Our temporary tags expired in May. This has been a nightmare trying to find someone to fix this issue. There have been MULTIPLE calls to Dixie and Maryland. We are really disappointed in the whole process. We were told at the settlement it would be handled and we would not have to worry! Beware if you purchase... read more
Business response:
Hi *****, I'm glad that your husband and I were able to talk and I hope that everything goes great with your appointment with the Maryland DMV. We are here to support you through this and ensure that you get registered so you can enjoy your camper. Brandon M, Director of Customer Experience.
2-1/2 years ago, I inquired of Dixie RV about purchasing a motorhome. They quoted me a price but, when it came down to formalizing the deal, they switched me to what I think was a sales manager, who insisted on a higher price for the exact same vehicle, notwithstanding the emails from them to the contrary. That was fine, I bought the RV elsewhere. However, despite repeated requests, they have continued to send spam/marketing emails and will not stop. Be aware that if you even ask them about an RV, you may be on their perpetu... read more
We had to bring our new Heartland Prowler in for service at the absolute worst of times: the outbreak of the pandemic. Mary at Dixie was great in keeping us informed along the way. When the Heartland factory shut down; when they reopened, but had problems with their supply chain; and finally with the transportation chain. We picked up our trailer last week and it was sparkling clean and fully powered up so we could do an inventory. The tire pressure was spot on as well! The store is doing a great job of following CDC safety ... read more
Business response:
Thank you so much for the wonderful feedback! We appreciate you so much! Brandon M, Director of Customer Experience
Allen was very helpful and friendly. Every person we came in contact with was helpful.
Business response:
Thank you for the awesome review! Brandon M, Director of Customer Experience
Absolutely the best service around. Not pushy! Service Department is also GREAT, especially Ronnie!!
Business response:
Thanks for the awesome feedback!! We appreciate you! Brandon M, Director of Customer Experience.
Dixie RV Florida Maintenance: 22 June 2020 thru 25 June 2020 Liz , Asst. Service Manager Jason, Service Technician Liz, polite, friendly and professional. A week or so before our appointment she let us know that everything is on schedule and the parts were in - knowing that everything was 'a go' added to our piece of mind before we drove to the appointment. It is truly a pleasure to work with Liz. Jason, again polite, friendly and professional. He accomplished the repairs in a timely manner and he walked us through to ensure... read more
Business response:
Thank you so much for sharing this wonderful feedback *** We appreciate you! Brandon M, Director of Customer Experience.
Frequently asked questions about Dixie RV SuperStores
How is Dixie RV SuperStores rated?
Dixie RV SuperStores has a 4.6 star rating with 309 reviews.
When is Dixie RV SuperStores open?
Dixie RV SuperStores is closed now. It will open tomorrow at 8:00 a.m.
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