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Dixie RV SuperStores
- RV Dealers
- Defuniak Springs, FL
About this business
Welcome to Dixie RV SuperStores, where we realize that our success of being one of the top RV dealers in the nation comes by providing you with the best prices and service. Our success started with our people and continues to progress because of our family team at Dixie RV. Dixie RV SuperStores has been selling quality recreational vehicles since 1984 and has developed into the largest volume RV dealership in the Florida panhandle. This is a well earned title from years of providing RVs at competitive prices and providing su... read more
Location details
328 Green Acres Dr, Defuniak Springs, FL, 32435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My husband and I have been Rving for almost 30 years, this is our 5th RV purchase. Hands down this is the absolute best experience we have ever had. Great American RV in Breaux Bridge LA has so many kind and helpful employees. From the ladies at the front desk to our awesome salesman **** *********(and the sales managers) to the service staff (Bri and her crew), ******* the delivery coordinator, Theresa in finance, everyone we came in contact with during our recent purchase of our first class A, were so friendly and helpful.... read more
Business response:
Thank you so much for the wonderful feedback! Glad we could help you get started on your RV journey!
They are great products and the customer service is wonderful.
Business response:
Thank you so much for the great rating!
Defuniak Springs store. What was supposed to be a simple service turned out to be a nightmare. The day I dropped it off the person at the service desk took my information and the list of things I wanted done. She walked out to my camper with me and wrote down my camper info. She said they'd call me the following week with a quote. This was first thing in the morning so it wasn't busy. After waiting 3 weeks without being contacted I was about to call to see what was going on when I received a strange message on Facebook from ... read more
Business response:
We certainly apologize for the circumstances that you had to face during your experience. Thank you for taking our General Manager's call and working with him to resolve this.
Service was not the best, they do not do their jobs. We have been waiting on our camper for over a month now to be done from the shop and they keep telling us another 3-4 weeks before we will have it back. Brought it brand new , never even got to go camping in it yet! Never left the shop!
Business response:
We apologize for the time that the RV has been in service. We have worked to get all items addressed and currently are waiting for parts. Should the customer wish to use the camper during the time we are waiting, it is available and we can schedule it back in for installation. We will continue to follow-up with the manufacturer and communicate updates to the customer.
I am talking about the Memphis TN location. This is a fantastic RV dealer to do business with. I checked prices everywhere and this place beat everyone's deal hands down. ***** is a fantastic salesman, ******* is a great sales manager and always willing to help, and ***** in the finance office is great to talk to. I highly recommend this place. They do not pressure you at all and will be there after the sale if you need them. The gentleman from the service department who walked me through the camper went out of his way to be... read more
Business response:
We are so grateful that chose us to be your RV Dealer! Thank you for sharing your wonderful experience!
Our purchase process at Great American Superstore was very satisfactory and we love our Jayco Jayco Class C 24B Motorhome. Five Star Rating.
I had a problem with customer service in the past but since the new management especially ***** ******** has come in we had to have some warranty work done. They stayed on top of things and got my AC in and put it on the next day. ***** walked through with us and listened to us for 30 minute.
Business response:
Thank you so much for giving us the opportunity to help you again and show you the difference that ***** and his team are making!
I am service disabled U.S. Marine and I'm not sure that great American RV staff truly knows what integrity is, and definitely aren't great Americans. It is doing the right thing because it's the right thing to do, even when nobody is watching you. When you tell someone you are going to call them back before the end of the day, you do it. If you tell someone that their coach is going to be there in an hour, then make sure it's there in an hour, or don't tell them that. Tell them the truth not what you think they want to hear.... read more
Business response:
Hi Mr. ********* I certainly apologize for the experience that you had. My team let me know that you picked up your RV today and seemed to be satisfied with the outcome. If you need any further assistance please contact Customer Support at *******@garv.net or call us at XXX-XXX-XXXX. ******* ** Director of Customer Experience.
Amazing staff! Our Salesman, ***** ****** is exemplary in his customer service skills, his knowledge of products and services and his patience in showing us everything! Excellent facility and a ton of products to look at and choose from!
Business response:
That's so good hear! Thank you for taking time to leave us this feedback! ******* ** Director of Customer Experience
Frequently asked questions about Dixie RV SuperStores
How is Dixie RV SuperStores rated?
Dixie RV SuperStores has a 4.6 star rating with 309 reviews.
When is Dixie RV SuperStores open?
Dixie RV SuperStores is closed now. It will open tomorrow at 8:00 a.m.
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