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Dixie RV SuperStores
- RV Dealers
- Defuniak Springs, FL
About this business
Welcome to Dixie RV SuperStores, where we realize that our success of being one of the top RV dealers in the nation comes by providing you with the best prices and service. Our success started with our people and continues to progress because of our family team at Dixie RV. Dixie RV SuperStores has been selling quality recreational vehicles since 1984 and has developed into the largest volume RV dealership in the Florida panhandle. This is a well earned title from years of providing RVs at competitive prices and providing su... read more
Location details
328 Green Acres Dr, Defuniak Springs, FL, 32435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Thank you GARV support for dealing with our service contract issue. We were really upset and appreciate your assistance to resolve our situation.
We just purchase our RV with the Hammond team, and I want to say, thank you! We had a previously bad experience at one of their other locations, and they went above and beyond to make things right for me and my family! I want to thank Jeff, Brandon, Joe, Tim, Chris, and Kerri. I hope I didn't miss anyone. We left Hammond today with our new Avalanche and we are very pleased with they customer service! We recommend Team Hammond!! This long drive from TX was definitely worth it!!! Thank you all!!! We can wait to start making th... read more
Business response:
We are so thankful to be able to have you as a customer. We appreciate you working through previous circumstances with us, and we are so glad to have been able to assist you in finding a way to make memories for your family. It was our pleasure to spend the day with you and your family. Happy Camping!
We were sold a really costly warranty that does not cover anything but the slide-outs we were told it covered everything. It was not filled out right and we had no coverage on are brake down. The RV is not a year old.
Our RV is one year old, and has been with the service department in Hammond for half that time. In August, we brought it in for minor repairs and have been waiting on parts ever since. We understand that parts get back ordered, but one of the parts finally came in, and was broken while being installed. We apprecieate the texts keeping us informed of the status of the repairs, but surely you can understand how heartbreaking it is to retire from teaching after 33 years only to have your travel dreams postponed because of parts... read more
Business response:
Hi ****, I certainly apologize that you're facing these circumstances. We have reviewed all possible resolutions with the parts team and the manufacturer, but this is one of those circumstances where we have to wait for the specific part. I understand this is not ideal, but if the RV can be used while you wait for the part please let us know so you can pick up.
IF YOU WANT YOUR WHOLE FAMILY TO BLOW UP BECAUSE THEY NEVER PREFORMED MAINTENANCE ON THEIR UNITS AND THEN SELL IT TO YOU WHATEVER YOU DO NEVER BUY A CAMPER FROM Great American RV SuperStores or Great American RV SuperStores they will sell you junk and tell you it’s not their problem!!!! They keep your camper for weeks and never get back to you! Dixie rv may have changed their name to Great American RV SuperStores but there is nothing GREAT about them! They are rip offs! Don’t talking to the managers, they don’t care!! He wil... read more
Well I'm forced to give one star. I would actually give them a minus 5 stars if I could. I had an issue on my 2022 Grand Design travel trailer my Wife and I purchased from their store in Columbus, MS. I took our trailer in on September 3, 2022 to be repaired. Here it is October 19, 2022 and still waiting for ONE swing arm to be fix. Seems like a minor repair. I have made the following calls: 2 to Grand Design - they were great in providing the information needed to get my camper fix. 5 calls to the home office of Great Ameri... read more
Business response:
I certainly do apologize for the frustration that you experienced during the service process. We hope that we can continue to work with you should you need us again. I know that you live closer to our store in North Alabama, and we ask that you please consider using them if you need service again.
Well I'm forced to give one star. I would actually give them a minus 5 stars if I could. I had an issue on my 2022 Grand Design travel trailer my Wife and I purchased from their store in Columbus, MS. I took our trailer in on September 3, 2022 to be repaired. Here it is October 19, 2022 and still waiting for ONE swing arm to be fix. Seems like a minor repair. I have made the following calls: 2 to Grand Design - they were great in providing the information needed to get my camper fix. 5 calls to the home office of Great Ameri... read more
I wouldn’t recommend this “business” to my worst enemy. We purchased a brand new camper a little over a month ago and have had nothing but problems and are now being avoided! Something within the camper busted and caused the entire inside to flood. We took it back; they “fixed” it, yet the camper still has moisture in it and all the bottom cabinets are swelling from it. AVOID AT ALL COSTS!
to Great American RV Superstore in Breaux Bridge, La My husband and I have purchased several RV's and campers throughout our years and have never had a dealership that goes above and beyond to help in sales, service and information. I am so impressed with their willingness to help when in a pinch or just in general service. And they are all so very friendly. If you are ever considering a purchase, I would highly recommend this store and they have great inventory to chose from. ***** ****and all other staff 10 stars
Frequently asked questions about Dixie RV SuperStores
How is Dixie RV SuperStores rated?
Dixie RV SuperStores has a 4.6 star rating with 309 reviews.
When is Dixie RV SuperStores open?
Dixie RV SuperStores is closed now. It will open tomorrow at 8:00 a.m.
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