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Dixie RV SuperStores
- RV Dealers
- Defuniak Springs, FL
About this business
Welcome to Dixie RV SuperStores, where we realize that our success of being one of the top RV dealers in the nation comes by providing you with the best prices and service. Our success started with our people and continues to progress because of our family team at Dixie RV. Dixie RV SuperStores has been selling quality recreational vehicles since 1984 and has developed into the largest volume RV dealership in the Florida panhandle. This is a well earned title from years of providing RVs at competitive prices and providing su... read more
Location details
328 Green Acres Dr, Defuniak Springs, FL, 32435, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
These are the issues that we have been having since purchasing the Brand New 2022 Heartland Bighorn fifth wheel in February 2023 and have been having other issues with it and the same reoccurring issues with shower leaking water coming from under the bottom of shower floor and also going under the bathroom sink as well. Water leaking from the door frames of the shower as well. The results of this caused the floor to rot & needed replacing. Kitchen sink was leaking on floor & had slow draining problems from the beginning and ... read more
Business response:
Great American RV (GARV) sent a technician out twice to your campsite this week to address the shower leak. It was resealed Monday and we sent you a video of it not leaking, but after you called Wednesday to say it was leaking again, we sent the technician back out to dismantle the door frame and clean off all old sealant and reseal the shower track again. That issue should be resolved.
This business is absolutely outrageous. They lied to you that they have the unit you're looking for just to get you in and to push other unit on you, more expensive one, of course. I scheduled an appointment with them to see the RV I was looking to buy. I told them I was coming from OH, which is 1000 miles away. So when I was almost in Grand Bay, AL they called and informed me that that unit had been sold just 30 min ago. What a coincidence? And the buyer is the local one, just stoped by to get a loaf of bread and bought it ... read more
bought a 2021 bullet from great american rv .they brought it to me.the 1st week water started leaking from both vents and both sides on the camper at the ceiling.they came out and put duck tape on the two vents and corked around the seams on the roof.one week later started raining and water was pouring out of the vents and where they corked on the roof.they sold me that trailer knowing it had concerns.the mananger told me that it had a life time warranty on the trailer.the floor feels like its fixing to fall in and the back ... read more
Business response:
Hi Ms. ****** After doing some research it looks like you purchased from our location in Hammond, LA in January 2021 on an “as-is” basis with no warranties. At that time, it was noted that you had issues with your microwave and water heater, both of which were addressed at that time. Since then, we have not seen you back for service and an issue with water leaks was never brought to our attention as far as we can determine. However, we will be glad to diagnose the problem if you would like to schedule an appointment with our... read more
Our whole experience was exceptional. ***our salesperson, *****the finance manager and ******the service tech were professional and helpful. Treated us like family!!
Business response:
Thank you so much for sharing this review of your experience ****!
Saturday I spent with ***** who tried to sell me a 5 year old camper for new price with damage to the outside that they would not fix. I backed out. Tuesday the 4th of July I spent with will. He was an exceptional salesman, knew his products and was very helpful. When it came to the financial crew I was basically black balled because I spoke my mind on Saturday and told them there was no way I would pay new price for a 5 year old camper with damage that would not be repaired. They wasted my entire day and never even ran my c... read more
Business response:
We certainly apologize that your day didn't end how we would've both hoped. We wish you the best in your search for a camper that fits your needs.
We were sold a camper under false pretense with a cash down payment. We never received a copy of the voided contract that was promised to us by *****. *** told us our down payment refund would take 7-10 days. We followed up on the process then was advised it takes 4-6 weeks. After seeking other reviews , I noticed this place is not reputable for its honesty. I will never recommend Great American RV to anyone looking for a camper.
****** ******* did an impressive job of explaining everything on our Grand Design 373FB-R unit. He was knowledgeable in all aspects of the coach and its systems and I highly recommend him as a walk-thru specialist. He also helped with first day materials to prevent damage to the coach and was greatly appreciated. **** *** ****** ******
****** was very helpful in showing us all our options from class B to 5th wheels to help us narrow down what we want when we transition to working while we travel
Business response:
Thank you so much for sharing your feedback! We are so glad to have been able to provide you a wonderful experience.
My husband and I bought a 2022 Jaco motorhome last year in September. Service personal were to detail the unit and make sure everything was working properly. Due to weather when we picked the unit up a very quick show was given plus a written doc showing what needed to be fixed. We have had sever problems: camper flooding due to pipe not connected under sink, generator only runs for 20 minutes, frig doesn’t run off gas, water heater doesn’t run off gas or electric and TV non operational to name a few. Difficulty in contactin... read more
Frequently asked questions about Dixie RV SuperStores
How is Dixie RV SuperStores rated?
Dixie RV SuperStores has a 4.6 star rating with 309 reviews.
When is Dixie RV SuperStores open?
Dixie RV SuperStores is open now. It will close at 6:00 p.m.
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