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Diamond Vault of Troy

4.9

About this business

Why does the Diamond Vault of Troy have the most positive reviews of any jeweler in Michigan? Personalized service extraordinaire, unbeatable pricing due to low overhead, FREE GemPrint on all center stones, FREE custom design on engagement rings, over 49 years of experience satisfying customers, and FREE coin consultations by our certified numismatist. The Diamond Vault of Troy is The Knot Magazine award winner. Best of Weddings by brides 6 years running (The Knot Best of Weddings Hall of Fame). Was featured on Detroit Local... read more

Location details

801 West Big Beaver Road #103, Suite 103, Troy, MI, 48084, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.91,033 reviews
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myraandmark's profile image
myraandmark 
13 years ago

The Diamond Vault is THE jeweler to go to, bar none!! Randy and Tim, owners of the Diamond Vault, have proven to be invaluable consultants to my fiancé and I since we decided to get engaged in February 2011. Our friend referred us to the Diamond Vault because she had a superior experience with them as well. The vast majority of their clientele (if not all of it) is generated through word-of-mouth, so you know you'll be handled with care. Both Randy and Tim go the extra mile each time we visit them to ensure we're happy. They... read more

andrew313's profile image
13 years ago

What can I say; Randy and Tim are simply the best in the business. I was shopping for my fiancée's engagement ring (or I should say the center stone) for over three and a half months. I went to some of the higher end places, which all had nice, stuff, but really took advantage of their customers financially. I also went to a few pawn shops which never really delivered. In total, I went to twelve diamond vendors and saw about 50 diamonds before I got to the Diamond Vault of Troy. When I walked in I already had a very good amo... read more

jes0511's profile image
13 years ago

On my first visit to The Diamond Vault, I was amazed by the plush surroundings and the accessibility of the jewelry. There is no pointing at a ring you like through a glass case;everything is open to you and you are encourage to try it all. Other jewelry stores tried to dissuade me from the diamond I really wanted- a fancy brown called a cognac diamond-but Randy used all his resources to find the stone for me at the size and price we wanted. I have a small ring size (3.5) and none of the intricacy of the design was skimped o... read more

tonyzz1's profile image
13 years ago

Both Randy and Tim provide the most amazing customer service in the industry. I walked through the door for the first time with no knowledge at all and left with all the knowledge in the world. I'll never go to another jewler!!! Thanks - Anthony Z 

alysia29's profile image
13 years ago

Called in this morning and asked what the payout for 14k gold was per gram, and the owner answered the phone. He gave me the price and offered to match anyone else just based off of my word. True to his word, he matched a price I found online for a jeweler in Brighton, and wrote me a check for my gold right there. He even took out a stone for me to keep from one of my rings. Very professional and friendly staff, and he cleaned my jewelry, too! Highly recommend them as a trustworthy jeweler that follows through on their word,... read more

Angie J.'s profile image
14 years ago

My husband and I went to the Diamond Vault for an appraisal of our wedding rings and they actually treated us as if we had originally bought the rings there. The service was very professional and personal. The owner and staff were all very nice and we were very impressed with the quality of jewelry and the uniqueness of their selection of jewelry. Even thou we went for an appraisal I am possitive we will be back for a purchase. 

ryan-waynecounty's profile image
ryan-waynecounty 
14 years ago

We got our engagement and wedding rings through the Diamond Vault of Troy and couldn’t be happier! The Diamond Vault was more than helpful every step of the process, including educating us about diamonds so we got exactly what we wanted with 100% confidence. They were especially generous to give us the best value beyond compare. Plus, they happily helped with resizing and making sure we were happy after we had our rings. I highly recommend seeing Timothy at the Diamond Vault of Troy! I will definitely be a returning customer... read more

fisherto's profile image
14 years ago

No pressure at the Diamond Vault. Randy and Tim helped me design the perfect ring for my fiancée. I will never go to another jeweler again. They will give you the most for your money. Trust me I shopped around. 

alvinthanh's profile image
alvinthanh 
14 years ago

Randy and the staff at Diamond Vault of Troy are great! As a first time jewelry buyer, Randy was really helpful in trying to educate my fiance and myself about everything there is to know about investing in an engagement ring. We felt really comfortable with Randy because he was not trying to sell us a ring that we did not want. He made sure we felt comfortable during every step of the process. He also had the best prices in town. Our ring was custom designed with our specs and the diamond was special ordered for us. I would... read more

Frequently asked questions about Diamond Vault of Troy

How is Diamond Vault of Troy rated?

Diamond Vault of Troy has a 4.9 star rating with 1,033 reviews. 

When is Diamond Vault of Troy open?

Diamond Vault of Troy is open now. It will close at 6:00 p.m.  

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