Depew Appliance Sales & Service

Dan N. 

on Citysearch

13 years ago

Beware! – I used their appliance repair service to fix a dryer that was not heating. They came out when scheduled and completed the job as scheduled. The dryer worked but did not seem to function the same way that it had in the past. The dryer heated but it would ignite the gas with a loud rush periodically. It worked for about six months and then stopped heating again. I called them to see if they could fix the problem. They told me that the repair man that they sent out no longer worked for them and it would cost for them ... read more

Janette L. 

on Citysearch

13 years ago

Don't Stand Behind Their Products! – Beware of this appliance store. The products are sub-standard and the customer service is lower than poor. I purchased a washer/dryer set and paid top dollar willing to pay more for someone in the neighborhood and support local business in Austin. My dryer (purchased from them about 7 years ago) had caught on fire and I needed help. Naturally, in a desperate situation, I went to Depew - close to my house. I know now I was at their mercy. I was sold a washer and dryer set that is noted on ... read more

samad1 

on Citysearch

13 years ago

You are better off with REAL professionals than these folks! – Dont believe these other positive reviews about this company as they are obviously made by their own employees!! Truth is I hired them a year ago and this is my opportunity to give the community an honest feedback.. I like others on this review have never written a completely negative review on any service or company, but, wow...Depew Appliance is the WORST. I bought a refrig there a year and a half ago because I needed a very small, hard to find model to fit my ... read more

crossbar 

on Citysearch

13 years ago

Depew is the most Terrible Appliance Store! – Worst Appliance Store in Austin Texas! Depew appliance is not for Austin because they have terrible attitude when it comes to customer service!! They are rude and disrespectful both on the phone and in person in their store in 5933 Burnet Rd. You are better off with Sears and other well-respected and decent Appliance stores here in Austin.. Depew Appliance management is just after your money.. They dont treat you the way an honest and friendly business should. Think really twice ... read more

axle rose 

on Citysearch

13 years ago

Beware of Depew Appliance Store -You will regret hiring them – I was in the area so I decided to stop and see if maybe they had a part that my mom needed for her stove. I went in was greated by them there were four people behind the counter all sitting down. A lady asked if she could help so I asked if her if they carried a receptor for a stove. She asked me what part of the stove it was, she didn't understand and I was explaining what part of the stove it was and there are like three people behind the desk trying to figure ... read more

Austinitetexas 

on Citysearch

13 years ago

Depew Appliance and Micheal Depew rude and unprofessional! – Depew Appliance and Service Inc is the worst company when it comes to customer service and customer relations. And especially Mr. Michael Depew the manager and owner is the rudest and unprofessional person Ive ever met. He discriminates and doesnt care about your satisfaction as customer.. All Mr. Depew thinks is profit profit!! When he talked down to customers he doesnt take second thoughts.. After complaining my dissatisfaction on the service rendered on my washi... read more

americasfav 

on Citysearch

13 years ago

No comparison to previous appliance people that I have worked with. 

WilsonPaula 

on Citysearch

13 years ago

They have everything you need. – I have been to so many different appliance store and I find that this one is the best. Everything you need, they have it. 

magast5584 

on Citysearch

13 years ago

Bought a cam/dog kit for my washer yesterday and the service was very friendly and helpful. It's good to see that still exists. Thank you