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DeLuca Toyota
- Car Dealers
- Ocala, FL
About this business
DeLuca Toyota is a family-owned dealership that has been serving the Ocala community with quality new and used cars since 1978. Our inventory includes a variety of cars, trucks and SUVs, featuring the Corolla, Camry, RAV4, 4Runner and Tacoma. Our state-of-the-art service center at DeLuca Toyota is one of the most advanced service centers in Ocala. We tackle any automotive repair and routine maintenance Toyota owners need. Customer service is our top priority. 40 years of business has allowed us to learn what our customers wa... read more
Location details
1719 SW College Rd, Hwy 200, Ocala, FL, 34471, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Very friendly staff . Edwin was awesome, very funny. He also patiently spent most of the day with us until we found the perfect truck for us, he is informative and exceptionally helpful. Even after we bought our new truck, Edwin spent even more time with us showing us all our new features . I would recommend this Toyota to anyone, it's great, clean and everyone is nice. The finance guy was exceptional as well.
Business response:
We do apologize for this situation. I've forwarded this over to our General Sales Manager so that he can look into it. Please let us know if there is anything we can do to correct this. ~Kelley, koneill@delucatoyota.com
These people take customer service to the next level. I worked with Valencia and she was very sweet, nice, and extremely helpful in picking out my new car. She went above and beyond to make sure my family and I were happy with the vehicle we picked. Adam, my finance guy, was awesome too. He was very helpful with explaining everything that I was signing. If I ever buy another vehicle, it will most definitely be from DeLuca Toyota.
Shout out to Patricio in the service department!!! My fuel door wouldn't open! I flew in on a quarter tank of gas with a full afternoon of work scheduled on the road. Several service guys tried to get the door to open and it wouldn't budge. Patricio took it back and worked relentlessly to get it fixed and my extended warranty covered everything. I was back on the road in a little over an hour and I did NOT have an appointment. Thank you!!!
While looking to purchase another automobile, my husband and I were approached by Timothy Pinter amazing an remarkable young man. He was very informative an professional he asked all the right questions. He went out of his way to help me, and showed us several different models to choose from since I'm trying to ditch my soccer mom van an not sure which model to go with but our road makes us limited on choices. He never once looked at his watch or informed me that they had closed an hour ago (oops). He continued to provide th... read more
Great job by Victor in VIP SERVICE, he went over and above to get us into a great vehicle (Corolla) with the best possible deal. KUDOS to Victor!!!!
Worst ever no service no brains. Have lifetime warranty on motor and trans. They won't honor our transmission problems. I have bought 3 vehicles from them and will do everything in my power to stop other family members from buying anything toyota. They will say anything you want to hear even though it's not the truth. Liars , cowards ,
not happy with them this time around ;( went in for 30k maintenance last Thursday and a Deluxe wash- checked into service area- gentleman took mileage took appt info and why I was there. Sent me in to check in with a tech-told me it would be hour to hour and half- Hour and half later car is ready- check out and leave- realized on way home , I didnt have maintenance papers, we like to keep to show we kept service up- when I called, I was told all they did was wash !!! Im like why? The maintenance is why I was there, told 2 pe... read more
Business response:
Hi Debra, we're sorry for any inconvenience. I've forwarded a copy of your review to the service manager. Is it alright if someone contacts you? ~Kelley
I love Toyotas, I have owned 3 of them 1 I have given to my daughter (a Corolla) 2003. I currently own a 2015 Corolla and a 2003 Tacoma it has 235,000 miles on it and it runs as well today as the day I bought it. They are great cars, I wouldn't drive anything else.
Business response:
Thank you, Edgar! Please let us know when we can assist you again. ~ Kelley
Frequently asked questions about DeLuca Toyota
How is DeLuca Toyota rated?
DeLuca Toyota has a 4.5 star rating with 4,511 reviews.
When is DeLuca Toyota open?
DeLuca Toyota is closed now. It will open tomorrow at 8:30 a.m.
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