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DeLuca Toyota
- Car Dealers
- Ocala, FL
About this business
DeLuca Toyota is a family-owned dealership that has been serving the Ocala community with quality new and used cars since 1978. Our inventory includes a variety of cars, trucks and SUVs, featuring the Corolla, Camry, RAV4, 4Runner and Tacoma. Our state-of-the-art service center at DeLuca Toyota is one of the most advanced service centers in Ocala. We tackle any automotive repair and routine maintenance Toyota owners need. Customer service is our top priority. 40 years of business has allowed us to learn what our customers wa... read more
Location details
1719 SW College Rd, Hwy 200, Ocala, FL, 34471, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Business response:
Hi Bryan, we apologize about the concerns you have with your truck. We did everything we could to get Toyota to look at the situation and we're sorry they didn't address it to your satisfaction.
The repair shop at DeLuca Toyota is a HIGH PRESSURE group that is always trying to tell you that there are things that are wrong that aren't necessarily true. Last time I was in there they tried to convince me that I "desperately" needed to have my battery "serviced" for only $39.99..... When I told them that my battery was only 2 WEEKS old they said that it had been installed incorrectly (really?) and that the cables needed to be cleaned. I heard another salesman using scare tactics on an elderly couple in regards to their ... read more
Business response:
Thank you for notifying us about your experience. This is not up to our standards. I've forwarded your review over to the Service Manager. He may contact you should he have any questions. ~Kelley
Do not come here if your credit is less than perfect!!! Oh they'll get you approved but you'll pay 25,000 for a 10, 000 dollar car. This place is a rip off and I know several people who have been screwed here!!! 2 thumbs way down!!!!!!
Business response:
Hi Chris, we're sorry to hear you have friends that are not happy. They are welcome to contact us to see if we can resolve any issue they may have. ~Kelley
Always love going there may sound silly cause it's a car dealership and service...But everyone bends over backwards to help you
Business response:
Thank you, Diane! We appreciate your business and look forward to serving you again. ~Kelley
Great experience. If you are buying a Toyota go to Deluca and ask for Luis. He was great in out and to the point. He was pleasant and genuine. The finance guy Gary was wonderful as well.
Very polite and treat with respect cool guys and pleasant ladies
Business response:
Thank you so much, Daphne!
Recommend to all my friends and Family, Excellent service
Business response:
Thank you, Tony! We appreciate your business. ~Kelley
Updated- thanks for handling this concern in a professional way!
Business response:
You're welcome, Max!
I bought carolla s+ and had serviced there,very nice and quick,BUT THEN I notice driver seat coming apart,went there before Warr and asked,TOO BAD,WOULDN'T EVEN PUT CAR SEAT TO COVER! Carolla nice car but needs many improvements!
Frequently asked questions about DeLuca Toyota
How is DeLuca Toyota rated?
DeLuca Toyota has a 4.5 star rating with 4,511 reviews.
When is DeLuca Toyota open?
DeLuca Toyota is open now. It will close at 9:00 p.m.
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