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Deacon's Chrysler Dodge Jeep RAM
- Car Dealers
- Mayfield, OH
About this business
Thank you for checking us out! Deacon's Chrysler Dodge Jeep RAM, housed in a new state of the art facility, is your premier, customer centered new, Certified Pre-Owned, and used car, truck, van, SUV, or crossover vehicle source. Whether it is our Internet price offerings or our lower cost structure, we want to be the Chrysler Jeep dealer that helps you experience the true joy of driving and owning a Chrysler or Jeep. Remember to continually check our New, Certified Pre-Owned, Service and Finance Specials as well as our lates... read more
Location details
835 Som Center Rd, Mayfield, OH, 44143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedSuperior humanized sales and support systems of management!
Worst customer service. This time last year, substandard rotors and brake pads were installed on my vehicle. Now, they are needing replaced but, it’s going to be a few days before the work can be performed. I asked for a loaner vehicle and was denied because they state that they are all reserved for more than two weeks. My brakes are jerking when I am needing to stop. The safety of my family is obviously none of their concern. Not once have they apologized for their lack of … See more
I had my Challenger serviced there for the first time and this was the best experience I’ve had during this social distancing. The employees were very helpful and courteous from ch cling in up until my vehicle was completed.
Business response:
Kitta, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
My recent experience, I called scheduled a service appointment for 9am for a new tire or plug for my flat tire. At 10am I was informed that my tire could not be plugged, okay, so I opted to get 4 new tires, replace all due to treading not being even. My estimate was 90 minutes timeframe, okay. It is noon,I came to ask about my vehicle and was it ready, it was not. I took a look in the back as my car was placed on the lifts, no one was over there working on it, all of my tires were still on, including the spare, so normally, ... read more
Business response:
Genice, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our Service Department, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding visit. Thank you again for your feedback and we hope you will consider doing business with us again. Best, Jeff Deacon Internet Manager Deacon's CDJR 440-442-0424
I drove almost 3 hrs from East of Pittsburgh, to buy a 2019 Grand Cherokee from Deacon’s Chrysler. I would have driven much further! Randy and Bob were both great in helping my wife and I purchase our CPO Jeep! Everything was done online and over the phone, and the vehicle was ready when we arrived. We signed the documents, Randy demonstrated all of the features and options programmed and synced our phones , comfort controls, and navigation. Bob set up our Sirius and a few other details. We could not have asked for better se... read more
Made a service appointment a week in advance online. Got a confirmation email the day prior, only to be turned away when I arrived because service guy said they took too many walk ins and were closing at noon. Why offer to make an appointment if you won't honor it. Horrible customer service.
there customer service in the service department is horrible I would not recommend them to anyone
very good worker's. Every one is very helpful and perlite. Love the service.
Frequently asked questions about Deacon's Chrysler Dodge Jeep RAM
How is Deacon's Chrysler Dodge Jeep RAM rated?
Deacon's Chrysler Dodge Jeep RAM has a 4.2 star rating with 1,556 reviews.
When is Deacon's Chrysler Dodge Jeep RAM open?
Deacon's Chrysler Dodge Jeep RAM is closed now. It will open on Monday at 9:00 a.m.
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