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Days Inn Orlando Universal Maingate

4.4

About this business

Location details

5829 Grand National Drive, Orlando, FL, 32819, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4120 reviews
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Tara Nicole's profile image
Tara Nicole 
6 years ago

Dirty. Disgusting. Rude customer service employeees. STAY AWAY!!! Arrived for HHN and checked into a dirty room with LIVE and dead ROACHES in the bathroom. Immediatly asked to change rooms. New room was dirty, smelled like after shave was spilled in the room. Panty liners stuck to bathroom door. Shower only produced SCALDING water. We didn't realize all this besides the smell until after 2am when back from HHN. First thing in morning reported to management who was rude and did not want to help or offer any compensation besid... read more

Business response:

We are sorry for the experience you had during your stay. We do understand the gravity of your concerns and sincerely apologize. We have shared your comments with our team, and we are committed to making sure we don't repeat what you experienced. Thank you for your candid feedback. 

Bethany Ann Hatton's profile image
Bethany Ann Hatton 
6 years ago

The hotel is clean and kept stocked on towels and toiletries at all times. All house keepings and other workers are friendly but could be improved. The rooms are what you pay for but the bed are super comfy. With a good size T.V and plenty of storage space including a iron and iron board. How ever as a smoker and reading it’s a smoke free hotel I was confused on how your able to smoke anywhere in the hotel apart from indoor, with this being noticed there isn’t any where to discard your cigarette. The pools area is clean and ... read more

Business response:

We are sorry for the experience you had during your stay. We do understand the gravity of your concerns and sincerely apologize. We have shared your comments with our team, and we are committed to making sure we don't repeat what you experienced. Thank you for your candid feedback. 

Theresa-ann Mcginlay's profile image
Theresa-ann Mcginlay 
recommend  Recommended
6 years ago

It’s situated well for universal, the I-ride trolley is handy for international drive. If u walk over the bridge ur at the premium outlets. The free buses are great for Disney and universal. Will definitely re-visit this hotel 💕 

Business response:

Thank you for your outstanding review! We are delighted you were happy with the quality of our service and facilities. We want you to enjoy every aspect of your stay and we're happy to know we met your expectations. Thanks again for sharing your experience. We look forward to your next visit. 

David McDermott Robertson's profile image
David McDermott Robertson 
recommend  Recommended
6 years ago

Absolutely amazing last min holiday for us.... hotel made us feel welcome from the moment we stepped off the coach from airport... rooms were very clean and tidy ,restaurant food was fantastic along with the hosts...... location is fantastic also.... next to Universal and Shopping Areas ,free shuttle buses to and from all the parks ...... so if your looking for hotel for any trip from 1st timers to last min breaks I highly recommend it...... thanks guys we will see you again next time 💚🏴󠁧󠁢󠁳󠁣󠁴󠁿 

Business response:

Thank you for your outstanding review! We are delighted you were happy with the quality of our service and facilities. We want you to enjoy every aspect of your stay and we're happy to know we met your expectations. Thanks again for sharing your experience. We look forward to your next visit. 

Nicki Barns's profile image
Nicki Barns 
6 years ago

Great place to stay, immaculately clean, fantastic staff and so friendly and caring, great location .. didn’t want to leave and can’t wait to come back again!! � 

Business response:

Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that our service and facilities were to your satisfaction. It was a pleasure serving you at the Clarion Inn & Suites by Universal, and we look forward to welcoming you back soon. 

Angiee Sanchez's profile image
Angiee Sanchez 
recommend  Recommended
7 years ago

Excelente Estancia en Clarion �� 

Business response:

We are so happy to hear that you enjoyed your stay with us. Our team takes great pride in delivering an exceptionally superior service for all of our guests and will be delighted to see that you had such a good experience. 

Geertje Adriana Misset-Barnes's profile image
Geertje Adriana Misset-Barnes 
7 years ago

Very nice super clean nice room 

Business response:

We are so happy to hear that you enjoyed your stay with us. Our team takes great pride in delivering an exceptionally superior service for all of our guests and will be delighted to see that you had such a good experience. 

Gzz Rigoberto's profile image
Gzz Rigoberto 
7 years ago

Hotel cinco estrellas sus camas cómodas todo esta de primer nivel ampliamente recomendable 😎 

Business response:

We are so happy to hear that you enjoyed your stay with us. Our team takes great pride in delivering an exceptionally superior service for all of our guests and will be delighted to see that you had such a good experience. 

Consuelo Auz's profile image
Consuelo Auz 
7 years ago

Very nice place I recommend a friend is clean and comfortable 

Business response:

Thank you for your outstanding review of Clarion Inn & Suites by Universal. We are delighted you were happy with the quality of our service and facilities. We want you to enjoy every aspect of your stay and we're happy to know we met your expectations. Thanks for choosing us once more, and we look forward to your next visit. 

Frequently asked questions about Days Inn Orlando Universal Maingate

How is Days Inn Orlando Universal Maingate rated?

Days Inn Orlando Universal Maingate has a 4.4 star rating with 120 reviews. 

When is Days Inn Orlando Universal Maingate open?

Days Inn Orlando Universal Maingate is open now. It will close at 6:00 p.m.  

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