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David McDermott Lexus of New Haven

4.7

About this business

David McDermott Lexus of New Haven is the top luxury car dealer on the Connecticut shoreline. We have a fine selection of Lexus cars, SUVs & hybrids for East Haven, Milford, Hamden, and beyond. 

Location details

655 Main St, East Haven, CT, 06512, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,661 reviews
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lgags09's profile image
3 years ago

Paul was great. Personable and not pushy. Listened to what I wanted - and did not try to push anything else on me. 

Business response:

Thanks a bunch for taking the time to leave us this feedback. We love hearing our sales team was personable and that we listen to our clients. We hope you are enjoying your new vehicle. Take care! 

JPLucarelli's profile image
JPLucarelli 
3 years ago

I have not purchased a car at a dealership in quite some time. when i entered your showroom I was so surprised how fast things happened but I am HAPPY with the results. Thanks to all those there from Greg to the business manager with 5 daughters..... 

Business response:

Thanks so much for the feedback, we're thrilled to know that we met all of your needs during your visit. Take care! 

Tkd1116's profile image
3 years ago

My third time using McDermott and have been very pleased with the service each time. 

Business response:

Thanks for the five stars! It's great knowing we could serve you so well. 

Murfthesurf's profile image
Murfthesurf 
3 years ago

got in on time and the wait was not long at all to complete mu oil change and tire rotation 

Business response:

Hi there! Thanks a bunch for taking the time to leave us five stars. Take care! 

Kingsley Smith's profile image
Kingsley Smith 
3 years ago

The service was easy and quickly accommodated. At the last minute I needed to change my appointment. The service department solved the problem by having an employee pick up my car and then return it when service was completed. Plus it was washed and the interior cleaned. 

Business response:

Kingsley, so glad to hear that we were able to easily and quickly accommodate you for your service appointment. We appreciate you sending over your helpful and honest feedback! Take care and we'll see you next time. 

jthamm's profile image
3 years ago

I punched a used Buick on line. The only reason i did that was because David McDermott told me that the car was absolutely 100 percent MINT. Being a Lexis dealer i believed him. That was my first mistake. Mr McDermott delivered the car to my home in Northport Long Island. Not long after it cost me several thousands of dollars.When i call Mr Dermott he told me i bought the car as-it. I sold the car at a big loss. 

Business response:

Our customers are very important to us and we are sorry to hear we may have let you down! Let us know more about what happened and how we can remedy that for your next visit. Please reach out to Greg Razzaia (203) 466-9999. Looking forward to discussing this further with you. 

Ron Clark's profile image
Ron Clark 
3 years ago

The quality and thoroughness of the service is absolutely outstanding. The people are as well. They make certain you’re treated like a pampered guest, not a customer. Couldn’t be better! 

Business response:

Thank you so much for your kind words, Ron. We are so glad you were thoroughly satisfied with your experience with us! We hope you are loving your new Lexus. Take care and stay safe! 

novaracer360's profile image
novaracer360 
3 years ago

1st time in for service, I was greeted written up & sitting in the waiting room with in 5 minutes. Shawna was great kept me informed on progress, the recall was completed in 20 minutes & I was on my way. 

Business response:

Hi there! Thank you so much for taking the time to leave us such positive feedback. We are thrilled to know you have nothing but great things to say about our team. Thanks again, and take care! 

GSS's profile image
4 years ago

The best service and customer support you will find on the Connecticut shoreline. If you need to have your Corvette serviced, this is THE place you want to go to. 

Frequently asked questions about David McDermott Lexus of New Haven

How is David McDermott Lexus of New Haven rated?

David McDermott Lexus of New Haven has a 4.7 star rating with 1,661 reviews. 

When is David McDermott Lexus of New Haven open?

David McDermott Lexus of New Haven is open now. It will close at 7:00 p.m.  

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