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David McDermott Lexus of New Haven

4.7

About this business

Location details

655 Main St, East Haven, CT, 06512, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,727 reviews
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theplumber's profile image
theplumber 
a week ago

I forgot to check. I was told no problem by the sales girl. When I went to the finance guy, he told me if I wanted to wire money it would be a pain and take a long time and it would be much better if I just went to the local bank and picked up a cashiers check. Period the local Bank of America was 15 minutes away. It smelled like urine and because I didn’t have proper ID with me it took another half an hour to procure a cashiers check. I returned and got the car extremely angry. Highly recommend you tell potential buyers one... read more

velarde.andres's profile image
velarde.andres 
a week ago

Jose, is the best sales rep. Worked with him last 7 years. This is my fifth car with him and Always come thru. When he says he will take care of you, he is true to his word. Leased a new vehicle with ease. Big congrats to jose, finance specialist that helped me close and insurance personnel as well. Thank you jose figueroa and team! 

Business response:

Thank you for your continued support over the years! We're glad to hear you're always in good hands with Jose and the team. Enjoy your new vehicle, and we look forward to helping you in the future! - The Lexus of North Miami Team 

jtbica's profile image
jtbica 
a week ago

Dealership is very professional with attentiveness Services and courteous in every way I would recommend this dealership To all my friends I have been a loyal customer for over 25 years. 

Business response:

Thank you for being such a loyal customer and for sharing your positive experience! We truly value your longstanding support and look forward to many more years together. - The Lexus of North Miami Team 

Marcella's profile image
Marcella 
a week ago

Lexus of North Miami is a professional, attentive, and courteous dealership! We appreciated that Konstantinos had the car ready for us to test drive and the time he spent getting to know us. We were grateful for his patience as we negotiated to close the deal. It was an added bonus for us to chat with him about life on Long Island, Boston, and Montclair, New Jersey! The seamless purchasing process with Todd was such a plus as well. All-in-all, an excellent car-buying experience! 

Business response:

Marcella, we are grateful for your business and feedback! It means a lot to hear that you've had a five-star experience with Konstantinos, Todd, and the rest of the team. We will pass along your kind words to them! - The Lexus of North Miami Team 

FabulousGX's profile image
FabulousGX 
a week ago

She was very friendly and helpful along with Denis for the entire process. The whole buying process was very pleasant from the test drive to leaving in my new GX. 

Business response:

Congrats on the new Lexus GX! We’re glad you had such a pleasant experience with our team, and we'll make sure to pass along your kind words. Safe travels, and we hope to see you again at Lexus of North Miami! 

gstojk's profile image
gstojk 
a week ago

Hidden damage was found after pre-owned purchase. After some days of discussion was finally determined that Lexus would repair the car. The body shop did a good job. 

Business response:

It's great to hear that our body shop team did a good job getting your vehicle fixed up! It was our pleasure to assist you here at Lexus of North Miami, and we wish you many safe and happy miles ahead. 

EFROMETA's profile image
EFROMETA 
a week ago

Ronnie was an exceptional service advisor! We were concerned about our battery but forgot to tell him. His expertise, dedication and honesty was superb! He replaced the battery without even telling us. That speaks volumes of his loyalty to his clients! We’ve been to other Lexus Dealers, including yours, where we bought our car and never have we received such high level of dedication to clients. We will be requesting him for our next service. Bonus; excellent communication skills! Truly, extraordinary experience! 

Business response:

We are delighted to hear Ronnie took such good care of you. Thank you for choosing Lexus of North Miami and we look forward to your next visit! 

TYQ1DO's profile image
TYQ1DO 
a week ago

Treated well. Everyone was helpful especially Kelia Tejada. She answered our questions and calls in an efficient and timely manner 

Business response:

We're delighted to hear you felt well taken care of by Kelia and the rest of our team at Lexus of North Miami! Your business is greatly appreciated, and we look forward to assisting you in the future. Safe driving! 

wce44's profile image
wce44 
a week ago

Everything was great with the dealer in terms of cleanliness, service, and appearance. But I didn't get anything to improve the price; there was no deal. That “November to Remember” promotion didn't work for me. I was hoping for a better price, especially since it was the end of the month, but I didn't get anything in my favor. And that's even though I was a previous customer because I had another Lexus. I was hoping for better offers. 

Frequently asked questions about David McDermott Lexus of New Haven

How is David McDermott Lexus of New Haven rated?

David McDermott Lexus of New Haven has a 4.7 star rating with 1,727 reviews. 

When is David McDermott Lexus of New Haven open?

David McDermott Lexus of New Haven is open now. It will close at 7:00 p.m.  

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