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David McDermott Lexus of New Haven

4.7

About this business

Location details

655 Main St, East Haven, CT, 06512, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,727 reviews
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michael@a1alarm.com's profile image
michael@a1alarm.com 
4 weeks ago

The manager Shawn belongs at a used car lot the experience was horrible. I will not be back 

Business response:

Michael, we're disappointed by this feedback and apologize if you did not receive the attentive service we strive for. Please reach out directly if you're open to giving us another chance. Thank you, Sean Kamal - General Sales Manager - 786-528-3779 

Warren's profile image
Warren 
4 weeks ago

Very positive experience buying a used car from Treasure Coast Lexus. Mike was very helpful without being pushy. Purchase experience was good, no pressure to buy add ons. Would buy from this dealer again. 

fendi7478's profile image
fendi7478 
4 weeks ago

I m so very happy with my salesman I have been a great experience with them thank you so very much 

Business response:

Thank you for the positive feedback. I'm wondering if you rated us 1-star by accident. If there is anything that I can do to assist you or improve your experience, don't hesitate to get in touch. Brittany Stillwell - Customer Relations Manager - 786-528-3788 

ROXANA Campos's profile image
ROXANA Campos 
4 weeks ago

Excellent service and very professional staff. Even if you have to wait, the experience is comfortable and enjoyable. Highly recommend this dealership! 

Business response:

Roxana, thank you so much for your fantastic review! We're delighted to hear that you had a comfortable and enjoyable experience with our team here at Lexus of North Miami. We appreciate your recommendation and look forward to seeing you again! 

utsetfamily's profile image
utsetfamily 
4 weeks ago

While purchasing our vehicle, Frank and team were friendly, knowledgeable, and efficient. Always a great experience at Lexus of North Miami. 

Business response:

Thank you for sharing your experience with Frank and the team! We appreciate your business and look forward to seeing you again at Lexus of North Miami. 

felippe.cademartori's profile image
felippe.cademartori 
4 weeks ago

Great dealer, with unmatched customer service and very helpful technical staff. I highly recommend it. 

Business response:

Thank you for the terrific feedback and recommendation! We are happy to hear our team went above and beyond to assist you. Your business and support are truly appreciated by all of us here at Lexus of North Miami, Felippe. 

dayanna.cavallo's profile image
dayanna.cavallo 
a month ago

Drove from Jacksonville Florida to Miami to go to this car. They knew that we were coming away 15 minutes before we got to the dealership all of a sudden they did not have the car and the car was some unknown auction that we found out does not exist. They were not able to locate the car. They could not show us the car at all. And that’s supposedly a bidder offering 3k over MRSP. When we got there they had us talk to the manager. When they realized that there was no convincing us of getting another car, they told us “so sorry... read more

hdjames39's profile image
hdjames39 
a month ago

Good experience with sales agent Alex Mijas, he was a pleasure to work with but finance has always been challenging 

Business response:

Thank you for your feedback, and recognizing Alex's hard work, we will pass it along. We apologize that the purchase process was marred though by a less-than-stellar end with our financing team. Please know that our sales team is here for any help you may need in the future. From all of us at Lexus of North Miami, we wish you safe travels in your new car! 

james@jamesccook.com's profile image
james@jamesccook.com 
a month ago

I was truly impressed by the service I received. Tara set me up with a loaner and arranged everything in just a few minutes, and when I returned to pick up the car she went through everything and again I was in and out in just a few minutes and I could not have had a better experience. 

Business response:

James, thank you for sharing your awesome feedback about Tara and our team! We hope to see you again at Treasure Coast Lexus! 

Frequently asked questions about David McDermott Lexus of New Haven

How is David McDermott Lexus of New Haven rated?

David McDermott Lexus of New Haven has a 4.7 star rating with 1,727 reviews. 

When is David McDermott Lexus of New Haven open?

David McDermott Lexus of New Haven is open now. It will close at 7:00 p.m.  

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