David McDermott Lexus of New Haven

Abby2119 

on DealerRater

10 years ago

Excellent Service Everyone at McDermott Lexus is professional, knowledgeable and helpful. It's a pleasure to bring my car there. They are extremely efficient and accommodating to my needs. 

12lexus 

on DealerRater

10 years ago

excellent experience You communicated very well, Did a great job, car is very clean and staff is very efficient and courteous. The report sent back with the car was well done. 

Impala15 

on DealerRater

10 years ago

Oil and tire rotation I was very satisfied and I waited in their very nice waiting room with coffee and tea machine. Very comfortable couches and chairs and tv on. A lot of reading materials. 

Wayne 

on DealerRater

10 years ago

Excellent Lexus Dealer service experience I usually cringe when I think about having to service or repair my 2002 Lexus RX 300 .at a Lexus Dealership , I had some repair issues when I was on the road in CT. Recently and had the SUV towed to Mcdermitt Lexus for a diagnosis of the problem The service department including Greg Howell service manager and Aubry Zules service advisor handled my situation in a most professional and honest was . They correctly diagnosed the problem very quickly and gave me pricing that was very fair... read more

Lobster 

on DealerRater

10 years ago

Very professional! Your Sales Manager, Kamron Moody has always treated us with respect, courtesy and delivered exactly what he said he could. This ES 350 is our third vehicle purchased at McDermott since 2010. 

Bunbaboy123 

on DealerRater

10 years ago

Great customer service I have been going to McDermott Lexus for 10 years now and I am always beyond satisfied with the level of service I receive . The staff is great and when I do have questions they answer them immediately or get a technician to explain . 

pedimdavis 

on DealerRater

10 years ago

BEST SALES AND SERVICE TEAM I thought McDermott was just another dealership until I worked with Mike Wahlen (sales) and Tanya Panuzio (service). They work together so well, are transparent in all that they do and are very personable. At Meade Lexus in Michigan I had a good team to work with, but Mike and Tanya are incomparable! 

Abby2119 

on DealerRater

10 years ago

Exceptional Customer Service Brittany in the service department was a joy to work with. She went over and above her job to get things done for me. The service technician was very informative and helpful as well 

124 pilot emertis 

on DealerRater

11 years ago

Wednesday Excellent service and contact with Tanya. Was made aware of special warranty item, headlights, which were replaced. I will be back for future 5K services. You coffee was also very good.