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CybertronPC
- Computers
- Wichita, KS
About this business
Computer Sales and Service.
Location details
4747 S Emporia St, Wichita, KS, 67216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome build this is my second time in 3 years ever holding a pc in my hands, great experience. Only con is that the build takes forever and they put did charge a lot for a pc I could've easily built for $800. (If the parts I wanted weren't out of stock and heavily scalped) Overall great experience and love the new pc.
Awesome pc just trying to fill a few words and i have enough to submit
My computer build was Excellent. My attempt to get any real status, not so good but check my footnote in the end. To start, I would easily order from CLX gaming and here is why: 1. What you see is what you get, which in the world of online ordering, bate and switch and video cards being non-existent, is good to know CLX is a trusting source. General Specs: Phanteks Evolve X Case AMD Ryzen™ 9 5900X 3.7GHz 12-Core ASRock X570 Steel Legend (2) * G.SKILL Trident Z Neo 3600 MHz - 16GB NVIDIA�® GeForce�® RTX 3070 - 8 GB GDD... read more
Business response:
We're glad that the customer is so pleased with their CLX system, and their experience overall! With regard to the order status information available on our site, to our customers, the cause for the apparent pauses were due to how orders are processed, and when the status updates are actually made. Orders are processed in the general order in which they are received, and a status doesn't update until the product actually begins its time in a given stage. Therefore, it is not uncommon for an order to show that it is in a p... read more
I want to say my computer arrived and I have been enjoying the use of the system since November when I ordered it. But, that is not the case. Unfortunately, I ran into problems as soon as the computer was plugged in. I wont go into details of my issues, but I will explain that CLX and their customer service team went above and beyond to insure my satisfaction with their machine. I am giving them 5 stars because they went above and beyond to get the job done right and not settle for less than 5 star service. Was it inconvenie... read more
Business response:
While we certainly regret and apologize for the issue encountered with the system initially, we are glad that our Friendly Customer Service Team was able to swiftly resolve the matter for the customer, to their great satisfaction!
Everything was built just like I requested on their storefront. The Motherboard/CPU/RAM speed, everything matched up. Did have to adjust RAM speed in bios to 3200mhz, but that was fine. Love the Computer, ordered the Horus model. Even with the parts shortages in the Pandemic they did everything they could to ensure my PC was built so it could be shipped. Would definitely order from them again.
Overall experience has been great so far. Order was shipped within the shipping window and arrived quickly. There are some minor fit and finish issues with the case that could be better, but overall for a custom built PC, CLX has done a great job.
the PC was very well packed and delivered with care. The team at CLX, Alec (sales team) and Cooper (the support team) were very helpful, provided me with constant updates on my build, and also on-time as they promised. Overall, very happy with the PC, it is performing very well with no problem. Got me a ***** 5, 3070 build and it looks sweet, they even made sure to pay attention to detail too.
We received a gaming computer that was unable to hook up to WiFi with a strength of more than 1 of 5 bars, no matter where we placed in the house. I would estimate that we have used a dozen or more computers or devices in our home and have never had any connectivity problems from anywhere in the house. I tried to reach the customer service line to see if we needed to buy a booster or specific WiFi adapter for the computer, but was unable to get through to anyone on the phone after waiting for 45 minutes. I hung up and redial... read more
Business response:
We apologize to the customer, for the less than satisfactory initial experience. We regret that the customer encountered difficulty in reaching us at the outset, but communications were established, and the cause of the weak network signal diagnosed. The issue appears to have stemmed from the WiFi antennas not being connected to the system. This was due to them not having been sent with the system as they should have been. We humbly apologize for this oversight caused by human error. It was most certainly unintentional. A... read more
terrible customer service. basically told me i am out of luck and cannot buy their product. made no effort to solving purchasing issue
Business response:
We regret that the customer's initial experience was not a pleasant one. The customer made an order, but it was cancelled, because of the payment processor declining to approve the transaction, due to a question regarding the accuracy of the shipping address. These types of declinations and cancellations are something we have no control over, it is up to the payment processor. Unfortunately, typos and mistakes happen. However, we are happy to say that our Support Team was able to assist the customer, who has placed another... read more
Frequently asked questions about CybertronPC
How is CybertronPC rated?
CybertronPC has a 4.6 star rating with 1,029 reviews.
When is CybertronPC open?
CybertronPC is closed now. It will open on Monday at 8:00 a.m.
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