This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
CybertronPC
- Computers
- Wichita, KS
About this business
Computer Sales and Service.
Location details
4747 S Emporia St, Wichita, KS, 67216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
PC arrived today. It only took about 10 days from order to delivery. PC assembled well with good cord management. Fair price compared to buying and shipping individual parts at retail price. Saves massive time on the actual build, and you still get the pc with the specs you want. The pc builder on CLX matches with only compatible parts keeping you from making any slight goofs in choosing your parts. As a whole, I'd recommend using CLX to build a custom PC especially if you don't have the time to assemble the thing yourself.
Purchased my PC after the 3080 came out, the only available option to pick up the card at the time. Shipped out after what seemed like forever, and the card's broken. Took ages to argue them into replacing the card, shipped it back, it was returned to sender, so I needed to ship it out a second time. After the second time shipping the card out, finally it was replaced, with another broken card. I was blamed for damages, no refund, no meaningful apology, computer has had constant problems from poor cable setup and case layout... read more
Business response:
We sincerely apologize that the customer's experience was less than satisfactory, with both system, and replacement video card. We would also like to respectfully address the points raised in the feedback, as we feel there has been some confusion and misunderstanding. First, this order was filled in the normal time frame of 5 - 7 business days, shipping on the 5th business day after it was released to us for fulfillment. The feedback states, "Took ages to argue them into replacing the card...". We apologize if our questio... read more
Nothing but positive things about CLX. Ordered my PC, got in contact with them and they were nothing but great help with everything. Even got here 3 days earlier than expected!! Thank you guys so much.
I've built three systems over the last 15 years. This time around I decided to let experts handle it. I selected a custom build, rather than many of the CLX pre-built options. The customization process can be daunting because of the myriad products, technical specifications, fit, and compatibility issues. CLX did a fantastic job with the customization process. The processing, build, and delivery took a while, but they disclosed up-front that it would, and the delivery date was well within their predicted window. They give up... read more
I purchased a build on 14FEB2021, it arrived 3 weeks later with a strip of LED's on the case not working and a non functioning graphics card. I spent a couple days emailing customer service and got a replacement graphics card and top panel for the case. The replacement panel arrived completely unusable, all mounting posts were broken and the panel itself appeared to be dragged/stepped on with the plastic housing being cracked. No big deal, I didn't care about case LED's that much. The GPU that arrived does indeed work with n... read more
Business response:
While we are glad that the customer was satisfied overall with their interactions with our Support Team, we deeply regret the issues encountered with the system. We take a great deal of care with each of our systems and shipments, using packaging that meets or exceeds all of the carrier requirements. Even so, there are those packages and their contents that are damaged during the time they are in the carrier's possession. This is why we believe the initial issues may be related to events that occurred during transit, as th... read more
Very fast ordering process. They stayed in communication the entire time and no expense was spared with the shipping and handling. I would recommend these guys to anyone.
Although the PC was delayed due to supply shortages, once I received the computer I was very pleased. I would have given 5 stars, but the order status on their website is not very accurate.
Business response:
We thank the customer for choosing CLX, and also for their feedback regarding the Order Status information made available to our customers after purchase. We regret any apparent inaccuracy regarding the Order Status information. We believe the concern expressed by the customer is due to the timing of the updates, and how they can remain in the same stage for what seems an extended period of time. Orders are processed in the general order in which they are received, and a status doesn't update until the product actually st... read more
My order was delayed, but otherwise I have no complaints. This was my first pre-built computer and I'm happy with the original design as well as the customization options.
This was my first experience buying a pre-built computer instead of buying my own due parts availability. I am very happy with my computer; everything looks and is running great. My complaint would be the communication. My order was delayed once and the only notification I received was an automated email. I tried calling customer service to see what the problem was and I waited for an hour on hold with no answer. They use a 7 step process that is supposed to be updated throughout. Once my computer hit the "production" phase ... read more
Business response:
We're glad that the customer is pleased with their system, and would be happy to do business with us again! We also appreciate the customer's feedback, regarding the Order Status updates, and apologize for any confusion or minor frustration caused by the apparent 'stalling' in certain stages. While possible improvements are always being discussed and considered, currently, as orders are processed in the general order in which they are received, and a status doesn't update until the product actually begins its time in a giv... read more
Frequently asked questions about CybertronPC
How is CybertronPC rated?
CybertronPC has a 4.6 star rating with 1,029 reviews.
When is CybertronPC open?
CybertronPC is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com