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Crowne Plaza Orlando - Universal Blvd, an IHG Hotel
- Hotels
- Orlando, FL
About this business
Location details
7800 Universal Blvd, Orlando, FL, 32819, United States
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Business response:
Colin, thank you for letting us know. We'll discuss this with the concierge but hope you enjoy the remainder of stay. Our apologies for this experience.
Business response:
Vitek, thank you for this 5 star rating and for your thoughts. We always appreciate our guests feedback and take all of it into consideration. With regards to the parking, not all our guests have cars often because of our shuttle service. With limited parking and our location so centrally located, for those guests who do have cars we do charge a fee. There are parking packages and other packages available for our guests. When you're considering your next trip, please take a look at our website. You may find one that fits you... read more
Business response:
It is very unusual for us to receive such a negative review. Nonetheless, I want to apologize sincerely for not living up to your expectations. Obviously, this is not the standards we aspire to achieve and whenever we are made aware of deficiencies we want to address them as soon as possible and take the appropriate measures to prevent recurrence. Thank you
Frequently asked questions about Crowne Plaza Orlando - Universal Blvd, an IHG Hotel
How is Crowne Plaza Orlando - Universal Blvd, an IHG Hotel rated?
Crowne Plaza Orlando - Universal Blvd, an IHG Hotel has a 4.1 star rating with 3,704 reviews.
When is Crowne Plaza Orlando - Universal Blvd, an IHG Hotel open?
Crowne Plaza Orlando - Universal Blvd, an IHG Hotel is open now. It is open 24/7.
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