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Crown Vision Center
- Healthcare
- Saint Charles, MO
About this business
Location details
1944 Zumbehl Rd, Saint Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedBusiness response:
Thank you for the great review! We appreciate your business.
Business response:
Thank you for he great review Marilyn! We appreciate you!
CROWN VISION SENT ME A BILL FROM OUT OF NOWHERE. I PAID MY COPAY AND EVERYTHING. WONDER WHY I GOT BILL ALL OF A SUDDEN. NOT GOOD BUSINESS. DIDN'T EVEN OWE THEM. SMH
Business response:
Brenda, we would love the opportunity to discuss this with you in person. Our customer service team will reach out to you tomorrow. I apologize for this inconvenience and we appreciate your business!
I have never visited a doctors office that was so unprofessional as Crown Vision Lindenwood location. While waiting for a 1/2 hours past my appointment time to be seen, I asked the lady at the front desk to please check my benefits so I would know what my coverage would be. She explained to me that she was busy, however a few minutes later I see her playing on her cell phone & giggling. During my wait to see the doctor, the lady who checks your eye pressure came up to the front desk making a big deal that she was hot and wan... read more
Business response:
Hi Pam, I certainly apologize for your most recent experience at our Lindenwood office. I would like to contact you and discuss this entire situation. This is definitely not acceptable. We appreciate your feedback as this is how we learn and make process improvements to make a much more pleasurable customer experience. Once again, I am sorry for all the frustration this has caused.
My lens popped out of my frames and of course I didn't hear it and now they won't cover another $100 for 1 lens. The glasses cost me $400 to begin with. I'm definitely going somewhere else since this company can't/won't stand behind their product. Very disappointed and would not recommend!!!
Business response:
Hi Tammy, I am certainly sorry to hear about your experience with Crown Vision Center. I will contact the office to see what we can do to help with this situation.
With the exception of the eye doctor, the staff at the Kingshighway/Chippewa location showed very little respect. The manger flat out told me my insurance didn't cover my eye exam, that's without even asking for my info. Turns out my insurance did cover the exam. Overall, this location feels very profit hungry, so be careful and look out for any unnecessary charges. The staff was not able to specify the various prices of the services and what the exam and service will involve. I will definitely go elsewhere for better custom... read more
Business response:
Hi Malena, I certainly apologize for your recent experience at our office. I will certainly check into this situation and review your file. I will be contacting you tomorrow to discuss your visit.
Frequently asked questions about Crown Vision Center
How is Crown Vision Center rated?
Crown Vision Center has a 4.3 star rating with 99 reviews.
When is Crown Vision Center open?
Crown Vision Center is closed now. It will open tomorrow at 9:00 a.m.
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