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Crown Vision Center
- Healthcare
- Saint Charles, MO
About this business
Location details
1944 Zumbehl Rd, Saint Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedConvenient and reasonable prices need more affordable frames for those of us on Medicaid. Otherwise I love it.
Jeff W at location in St. Louis (Ladue Crossing) gave me excellent customer service. He was professional and gave me the time I needed to make some decisions. Good advice and courteous.
Business response:
Hi Amy, we are so happy to hear that! Please feel free to stop in and see us again soon. We would love to see you again.
I have had a horrible experience with Crown Vision, specifically the Ladue Crossing store in St Louis. My son received eyeglasses through a program that Crown Vision sponsors through local Community Schools and in less than 6 months his glasses broke. I was told by the school nurse if I brought them into any Crown Optical location they would fix the glasses. I brought the glasses into the Ladue Corssing location and explained the situation (specifically that he got the glasses through the school program), and they said that ... read more
Business response:
Hi Robert, I sincerely apologize for you experience at our Ladue Crossing office. Can I please have your son's name? and I will certainly look into exactly what happened. I will be calling you on Monday morning to discuss this in detail once I have had a chance to review everything. Our Kids Vision For Life program is there for children that need our assistance for glasses. I will be contacting you and making sure this situation is resolved.
While my exam went well and normal, I felt like I was trying to deflect sales pitches the entire time. I went for my annual exam which I believed was in a way, a “checkup”, trying to be a responsible adult and all. I refused to receive an evaluation for LASIK because I can’t afford the procedure. I told the doctor I don’t make a whole lot of money and what I do make all goes to bills. I also told her I still have a 6-month supply of contacts, so I don’t need any. At the end, they charge for the exam, (not a problem) but also... read more
Poor customer service and highly unprofessional at the Lindell location.
Business response:
Hi Paula, I am so sorry you have had a bad experience at our Lindell Office. I would be more than happy to discuss this situation with you. We always encourage any and all feedback as a way to improve our patient experience. I am having trouble locating you in our system to call you, Can you call me at 1-800-393-2273. Thanks, Brenda
Worst service or eye care specialist I have been to. Went in for a routine eye exam and care. Did the exam and had to dilate my eyes for additional test. She asked if I had health insurance so I told her I did not which is why I didn't want any additional test. I go to pick out my frames which only took me about 10 min but I felt rushed the whole time. The last helping me didn't even know how to put my insurance through or what it would accept which previously the gentleman before her that worked there did. She kept trying t... read more
Business response:
Hi Stephanie, I certainly apologize for your entire situation and would like to discuss your experience with you. Could you please let me know which office your were seen at so that I can review your appointment? Also, what would be a convenient time to contact you?
Frequently asked questions about Crown Vision Center
How is Crown Vision Center rated?
Crown Vision Center has a 4.3 star rating with 99 reviews.
When is Crown Vision Center open?
Crown Vision Center is closed now. It will open tomorrow at 9:00 a.m.
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