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1590 US-1, Southern Pines, NC, 28387, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
I want to thank Chris who works in the service department. Although it was only a short time before closing and the technicians had left for the day, Chris saw that I was in despair with a dying battery and kindly stayed and replaced it for me. It was such a relief knowing that my car was going to start the next morning.
Business response:
Linda, thank you for taking the time to leave us your response to our Staff's customer service! It is great to hear our Staff took such great care of you! We hope to see you here again! Safe travels!
I have always been waited on in a timely manner. As I present or questions any issues they have been immediately taken care of 😁and satisfaction of 100 percent. Your service management team has always been there for my family. Thank you
Business response:
Charles, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!
I brought my 2019 F-150 into the service bay and was immediately greeted by a representative. I explained the problem my truck was experiencing and we set up an appointment to fix the issue. I was offered a loaner vehicle and following day I was able to pick up my truck, repaired under Ford warranty with zero money out of my pocket. Great facility, great staff, great service. I highly recommend anyone who might be having problems with the Ford vehicle or if you’re looking to purchase a Ford vehicle, to give Crossroads in Sou... read more
Business response:
Rick, we appreciate your recommendation of our dealership! Your wonderful response to the quality of service our Staff provides! Thank you again for choosing Crossroads Ford of Southern Pines, and we hope to see you again soon!
Wonderful sales staff an great place to buy a new truck.
Business response:
Larry, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had a really good visit today. The gentleman that waited on me Evin Myrick was very kind and helpful thanks for your service
Business response:
Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Southern Pines! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
This was the best experience ever. Marty and Mark were excellent to work with. I will definitely return for my future car buying needs!
Business response:
Brandi, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Southern Pines! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I had a recall on my F150 and the service department gave me a timely appointment. I was in and out in exactly the time they said it would take. The customer service attendants were friendly and polite.
Very nice working with Debbie. She was very helpful.
Business response:
Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Southern Pines! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I bought my new mustang from Nick. We enjoyed working with him and highly recommend him and this dealership.
Business response:
Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Southern Pines! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Crossroads Ford Lincoln of Southern Pines has a 4.5 star rating with 1,366 reviews.
Crossroads Ford Lincoln of Southern Pines is open now. It will close at 8:00 p.m.
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