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Crossroads Ford Lincoln of Southern Pines

4.5

About this business

Location details

1590 US-1, Southern Pines, NC, 28387, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.51,366 reviews
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Robert Arms's profile image
Robert Arms 
recommend  Recommended
4 years ago

Just purchased a new F-150 SuperCrew Platinum 4WD. This was, by far, the easiest vehicle purchase I've had inmate than 30 years. Crossroads had a reasonable Internet Price listed, and gave me a good trade-in for my existing truck, a 2011 SuperCrew FX4. Simple process, no hassle with haggling. The staff at Crossroads were cordial, professional and very supportive throughout the process. I would not hesitate to recommend them to anyone who is looking for a new vehicle and an enjoyable buying experience.👍👍 

Business response:

We are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Tammy Lang Rowland's profile image
Tammy Lang Rowland 
recommend  Recommended
4 years ago

They were courteous and willing to make sure that we were able to get the vehicle that met our needs. 

Business response:

Tammy, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care! 

Pat Mastroe-Giambelluca's profile image
Pat Mastroe-Giambelluca 
4 years ago

I was not happy with the service. On my last visit I was promised my car in 6 hours. I did not get it until the following day. The service department never called to update me on the delay. When I finally called them I was told everyone was gone and someone would call me in the morning. 

Sary Domingot Phifer's profile image
Sary Domingot Phifer 
recommend  Recommended
4 years ago

We purchased 2 cars there and love the service. Super reponsive. No hassle sales. Excellent staff. 

Business response:

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels! 

Skip-chester Sutherland's profile image
Skip-chester Sutherland 
recommend  Recommended
5 years ago

friendly staff clean work completed as expected completely satisfied with work done 

Business response:

Skip, we're pleased to hear everything was completed to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care! 

Rick Best's profile image
Rick Best 
recommend  Recommended
5 years ago

Great friendly service. They have a great staff. 

Business response:

Rick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Crossroads Ford of Southern Pines, we value our customers and we look forward to seeing you on your next visit. Take care! 

Scott Madelans's profile image
Scott Madelans 
recommend  Recommended
5 years ago

They took very good care of me. I highly recommend this dealership. The only problem that I had is when I first walked up to the service department there were 5 people and the service manager standing there and they were busy but not one person greeted me for at least 2 minutes. I just stood there and not one person ever recognized I was even there. Finally Chris which was the furthest away from me finally helped me. I’m not saying this to be negative because Chris took excellent care of me. I’m saying this to try to help. O... read more

Business response:

Scott, thank you for leaving such a great review and high star rating. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Jamie Hoover's profile image
Jamie Hoover 
recommend  Recommended
5 years ago

I can never say enough good things about Crossroads Ford Southern Pines! We have been Ford customers for over a decade, and have never been treated better than at Southern Pines! Evan is the service department is amazing! I am a military spouse and more often than not I am alone, he set me up with a rental, no questions asked, because I had no one to help get my car there for service and I have three children, which is stress itself lol I’ve never had an easier experience and we recommend you guys to anyone who asks us now! ... read more

Business response:

Jamie, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

William Seigler's profile image
William Seigler 
recommend  Recommended
5 years ago

Wonderful Customer service ++++++ 

Frequently asked questions about Crossroads Ford Lincoln of Southern Pines

How is Crossroads Ford Lincoln of Southern Pines rated?

Crossroads Ford Lincoln of Southern Pines has a 4.5 star rating with 1,366 reviews. 

When is Crossroads Ford Lincoln of Southern Pines open?

Crossroads Ford Lincoln of Southern Pines is closed now. It will open at 8:00 a.m. 

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