Critter Control

Scott N 

on BBB

6 years ago

This evening I was searching for someone to remove two skunks that were in my box trap. Within and hour and a half from first speaking with Amanada she was at my house to take care of my very stinky problem. She was very professional and answered all of my many questions. A lot of companies would have told me that they would see me in the morning which is not what she did. She definitely knows what good customer service is!!! I highly recommend her and the company that she works for! 

Lisa N 

on BBB

6 years ago

Critter Control came out and set traps as they explained they would. They were able to catch two skunks that had established a den on my property. I was very pleased with the prompt, courteous and intelligent response the Critter Control professional displayed during my interactions. I was also very pleased to be rid of the skunks. 

Raymond L 

on BBB

6 years ago

Vole removal service initiated June, 2018 and traps left, no receipt given at time but credit card information showed transaction. Vole population declined as result of traps but no further follow up from critter control. Called on 5 occasions over 3 months to remove trap units but no one responded to remove them. Spoke with Mellissa recently who informed us there was no record of our calls although my wife had all dates and times of calls documented. Melissa finally got word to the staff and traps were removed. Communicatio... read more

Michael 

on BBB

6 years ago

Called office, representative out the next day. Came every work day for two weeks, trapped and removed two skunks. Left notice of actions each day even if we were not there to confirm that he had been at our home. Pleasant, personable, offered comments and advice. 

Robert 

on BBB

6 years ago

We have used Critter Control 2 times to remove bees from our yard. Today they returned to remove bees that started to make a nest in the sideing in our house. Critter Control has been prompt each time we needed them, about 2 years apart, and have removed the bees each time with little fuss. Technician Andrew R***** arrived today and made quick work of the problem. He sealed up all available holes to prevent any further access to the house, was very pleasant to talk to and will check later on in the week to see that the bees ... read more

Teresa G. 

on BBB

6 years ago

I definitely had raccoons in my attic. Traps were set and 3 were caught. My attic suffered months of infestation and needed a thorough cleaning. Critter Control offers this service which includes replacement of vents, removal of soiled insulation, disinfecting spray, and new insulation. Yes, it is a costly services, but with how severe the mess it was worth it. The work was scheduled for two days, but they finished in one. They worked from 7:30 am to 3:30 pm. It sounded like they were working efficiently the whole time. Pam ... read more

Brian G 

on BBB

6 years ago

Pam was very polite and professional. She took the time to explain the services provided and I felt very comfortable speaking with her. Excellent Service! 

David B. 

on BBB

6 years ago

Very Positive When I heard a thumping sound in my attic late at night I called Critter Control Dayton. Jeff T. arrived after midnight and did a very thorough search inside, outside and on the roof. He identified the problem (raccoon), explained how/why it would be in our attic, set traps and recommended a course of action. One raccoon was trapped the next day. Jeff returned daily for the next week or so to reset the traps and fix the entry point in the soffit. He also recommended cutting back or removing some trees that woul... read more

Cynthia L. 

on BBB

6 years ago

Jeff and Andrew both. Professional experts but still friendly. They know what they are doing and took care of my critter problem. The weather was miserably hot, but they stuck with the job until it was successfully completed. I would give them and the company 10 stars if possible, but I’ll settle for FIVE!