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Critter Control

4.8

About this business

Location details

3580 Fisher Rd, Columbus, OH, 43228, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.8217 reviews
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Jackie W.'s profile image
Jackie W. 
6 years ago

Our Tech, Jeff T******* was awesome. He caught the mole on the first day. Continued to monitor for new trails. He was also very friendly, knowledgeable, and easy to work with. 

Business response:

We are thrilled to hear that your technician was able to address issues on his first visit and continued to provide outstanding service. Thank you for providing a review of his customer service. Have a wonderful day! 

DOUGLAS D's profile image
DOUGLAS D 
6 years ago

Kevin is friendly, polite, knowledgeable, and effective. and our mole population is decreasing. 

Business response:

We are glad to hear that your mole population is decreasing with our mole control program! Thank you for the positive review of our technician. We greatly appreciate it. Have a wonderful day! 

Robert M's profile image
Robert M 
6 years ago

The company is nice and the people are as well. However my problem was never resolved. The groundhog that they can to trap is still around. I thought the trap was to close to the hole and perhaps a faulty trap. Sometimes the bait would be gone but the trap was still open. Good company but I probably would not recommend them to remove groundhogs. 

Business response:

Thank you for taking the time to provide feedback. I reviewed your account and was able to see that we trapped for an extended period of time to verify that there was no activity before ending our services. There are many times that wildlife will pass through areas and not return. That seems to be the case with the groundhog issue you were experiencing. We hope that the issue does not occur again. Have a great week and thank you again. 

Susan R.'s profile image
Susan R. 
6 years ago

We have had numerous incidents of a bat visiting us inside our home at night. This has gone occurred off and on for several years. Another company came to our home a few years ago and couldn't identify where bats were getting in. Critter Control was initially called to remove a bat that we could not catch (it was found inside a shoe in my closet!!). Then they did an inspection of our home, luckily there is not evidence of bats roosting inside. The first inspector was unable to pinpoint an entry point, but asked another tech ... read more

Business response:

We strive to make sure that we resolve issues for our customers. It's important to us that our customers are fully taken care of and their wildlife issues are promptly rectified. We are pleased to hear that our technicians worked together to find a solution! Thank you for taking the time to provide a detailed review. We greatly appreciate it. Have a wonderful day. 

Harry L's profile image
Harry L 
6 years ago

I was given a very large window for the initial visit evaluating a ground hog situation. I phoned the Columbus Critter Control office and asked for a tighter time (ie, not "between 12 and 6"). The Associate called Kenny, they agreed to a shorter time. Kenny came by exactly on time. We decided on a plan. A nice accommodation. 

Business response:

We are happy we were able to accommodate your schedule. Thank you for giving us a review. We appreciate it. Have a great weekend. 

Elizabeth U.'s profile image
Elizabeth U. 
6 years ago

Dan showed up twice and was knowledgeable about the situation. He was also very polite and courteous. 

Business response:

Thank you for the kind words!!! 

anne g's profile image
anne g 
6 years ago

Had a great experience with Critter Control and Amanda the service tech was wonderful. She was very knowledgeable and explained the process in detail. She clearly loves what she does and it shows. 

Business response:

It's great to hear that our technician's passion and professionalism shows through! We are extremely proud of our team and take pride in the work and services they provide to our customers. Thank you for sharing! 

Hayden d's profile image
Hayden d 
6 years ago

My service technician was very professional, knowledgeable and friendly. He provided the requested service of nuisance raccoons at a residential location. He answered all my questions and maintained a good line of communication throughout the process. I would recommend this service to anyone with a similar need. 

Business response:

Thank you for taking the time to submit a review of the services and of your technician. We appreciate the feedback! Please don't hesitate to give us a call in the future should you, or your family and friends, need services. Have a wonderful week. 

Kathleen T's profile image
Kathleen T 
6 years ago

Dani was great. She explained the plan and process for eliminating the squirrels from our attic on her first visit, then the plan was completed just as described. She was patient and helpful in providing suggestions for other steps we might want to take (such as chimney caps, etc.) We would definitely call Critter Control again should we have future critter problems. 

Business response:

We are happy to hear that you had a great experience and that our technician did an outstanding job! We are thrilled to hear your wildlife issue has been resolved. Have a great day! 

Frequently asked questions about Critter Control

How is Critter Control rated?

Critter Control has a 4.8 star rating with 217 reviews. 

When is Critter Control open?

Critter Control is closed now. It will open at 7:30 a.m. 

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