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Critter Control
- Pest Control
- Columbus, OH
About this business
This company offers nuisance wildlife/pest removal and repairs/cleanup.
Location details
3580 Fisher Rd, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had Critter Control remove deceased animals from yard two times. Both times removal was prompt and professional. Matt was very courteous and helpful answering questions! I would recommend this company!
Business response:
We appreciate the repeat business and the review of our customer service. Please let us know if we can be of further assistance in the future! Have a wonderful day.
WOW!!! Jeff T is an incredible Wildlife Technician!!! This man is able to catch birds in flight....literally! I was totally freaking out, and he was soooooo calm, simply amazing! He not only was able to get the birds out of my chimney (and my living room, basement and kitchen!--seriously!) he quickly identified how they had gotten in (rusty chimney cover) and fixed the problem with new (effective) chimney covers! When he only had one of the 2 required caps, he fixed one side with a temporary cover and returned after the work... read more
Business response:
Awesome to hear that your issue is resolved and you had a positive experience with our staff! Thank you for keeping us up to date and taking the time to provide a review! Have a great week.
Pam in the office is great to talk with. I think there does need to be more communication with the tech and the office. Kenny, the tech, was very knowledgeable, but communication with him was poor. He used Pam for all communication and she did not always know detailed info that only Kenny would. Improve communication and I believe this business would do better. I did not have this problem with the last tech we used.
Business response:
Thank you for sharing your experience with us. We will be sure to follow up regarding your concerns and see how we can improve! We appreciate you taking the time to provide customer feedback and we hope your issue is resolved. Thank you again. Have a great day.
Branden did a outstanding job of removing the moles that had invaded my yard. I have used Critter Control for several years. They always provide good service.
Business response:
Outstanding to hear your consistently satisfied with our services and company. Thank you for your repeat business. We greatly appreciate it. Have a wonderful day!
Pan R. Is the reason that I chose Critter Control in the first place. She was so upbeat and pleasant when answering my call, which meant a lot to me. She was so helpful, professional, and polite that I only wanted to speak to her whenever I would call. `` Pam R. Is a real asset to this company!
Business response:
We are happy to hear that the initial contact you had with our company was upbeat and helpful. We are proud of our office staff and their efforts to be informative and friendly! Thank you for sharing your experience with us. Have a great week.
My first contact with Columbus Critter Control was with Pam, who was most understanding and helpful in understanding my needs. Pam scheduled Kevin to come to our home within days. Kevin inspected our situation, and was very friendly, professional, and knowledgeable in the situation. Over the next few weeks Kevin came out promptly to assist us with our issues with rodents and raccoons. During this time, Pam or other customer service reps, was quite helpful in relaying developments, and Kevin was most responsive. Our critter i... read more
Business response:
We are happy to hear that your issue is resolved! Equally, we are pleased that your experience with our team was positive! Thank you for taking the time to let us know how we did overall. We appreciate it very much. Have a wonderful day.
Pam and the staff was wonderful. Total customer service from Brandon and the rest of the field team. Have used this company for years and highly recommend!
Business response:
Thank you for taking the time to provide feedback about our customer service. We are pleased to hear you had another positive experience with our company. Thank you for your continued business. Have a wonderful week!
Our Tech, Jeff T******* was awesome. He caught the mole on the first day. Continued to monitor for new trails. He was also very friendly, knowledgeable, and easy to work with.
Business response:
We are thrilled to hear that your technician was able to address issues on his first visit and continued to provide outstanding service. Thank you for providing a review of his customer service. Have a wonderful day!
Kevin is friendly, polite, knowledgeable, and effective. and our mole population is decreasing.
Business response:
We are glad to hear that your mole population is decreasing with our mole control program! Thank you for the positive review of our technician. We greatly appreciate it. Have a wonderful day!
Frequently asked questions about Critter Control
How is Critter Control rated?
Critter Control has a 4.8 star rating with 217 reviews.
When is Critter Control open?
Critter Control is open now. It will close at 5:30 p.m.
Need help? Contact us.
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