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Critter Control
- Pest Control
- Columbus, OH
About this business
This company offers nuisance wildlife/pest removal and repairs/cleanup.
Location details
3580 Fisher Rd, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a good experience with Critter Control. They removed about 6 squirrels from our house, checked daily. Always polite, thorough and competent. 4 stars only because it took several weeks waiting to see if there were any more.
Business response:
Thank you for taking the time to provide feedback about our services! We greatly appreciate it. Because wildlife is so unpredictable, sometimes it does take weeks to be certain activity has ceased. We'd rather be safe than sorry and we never like to rush a job. Glad things are resolved now. Please don't hesitate to contact us in the future should you need further assistance. Have a great day!
After two weeks no muskrats have been caught. We see them swimming daily in our pond.
Business response:
Thank you for reaching out to us. We have discontinued trapping due to the frozen pond. However, we did trap and remove a muskrat on January 17th. We also have advised you that we are happy to return in the next few weeks without a service call fee once the pond thaws and there is still activity. Please contact our office as requested within the next few weeks if you would like us to return. Thank you again for taking the time to update us on how we did with our services.
I hired this company to remove raccoons from inside an attic, and they placed a trap on the roof. ??? After never catching anything they charged additional fees to close the opening the animal had made, tried to convince me to change all the insulation in my attic for another $7000, and claimed the job was done. Raccoons are still in the attic and I’m now doing the job myself. When I called their office to report what happened the person said that’s the “nature of wildlife” and tried to charge me again. I told her, several t... read more
Business response:
All fees were discussed and approved in writing prior to services rendered or repairs completed. You paid our company a service call fee for consult, inspection and for trapping. Aside from that, you approved our company to complete a repair from where the animal had damaged the home. The repair site is warrantied, but if wildlife returns and damages your home in another area, we do charge for those repairs as well. Wildlife is unpredictable and we do our best to verify activity has ceased from the home before doing any repa... read more
Greg was timely and very helpful. We'll report back after we see if our 'critters' are gone in a few weeks.
Business response:
Outstanding! Thank you for giving us a quick update on how our technician is doing! We look forward to an update when the job is complete. Have a great week!
I had a dying raccoon in my yard. I was so upset just seeing him struggle to hold his head up and just so disoriented it broke my heart. I called Critter Control and they came out within the hour. Matt called me to let me know he got the little guy in the cage and confirmed he did not look well. He also said they would take care of him in the most humanely way possible. This brought great comfort to me. Thank you Critter Control!
Business response:
Thank you for entrusting us with your wildlife needs. We strive to treat every animal humanely at all times! We appreciate your time and letting us know how we did. Have a great day!
Professional, friendly, and timely. I called and they were able to be here the next day!
Business response:
Thank you for taking the time to let us know that we did a good job! We appreciate the feedback. Please let us know if we can be of further assistance to you, or your friends and family, in the future. Have a wonderful week!
I thought I heard raccoons in my chimney. I paid $200 in advance for someone to come out. When he came out, he looked up at the chimney and told me I had a custom chimney cap so there's no way there were raccoons. I felt dumb for calling at that point so I didn't push it. He said he'd come back within a week if I heard it again at no charge. I dismissed anything I heard after that. My gutter guy was just on the roof and sent me a picture that, sure enough, the raccons ripped off my chimney cap. Based on the crap built up out... read more
Business response:
Thank you for letting us know that you did not have a positive experience with our company. We have reviewed the account and absolutely would have come back out with any other concerns. However, we were never contacted again after the first inspection. We always want our customers to have a chance to discuss concerns. A call to our office could have resolved any other concerns you had after our initial visit.
Brandon was very thorough and professional. He actually found solutions that were missed by others in the past. I would recommend him and Critter Control.
Business response:
We are glad to hear that our technician was able to identify the issues. We appreciate you taking the time to let us know your experience. Thank you for taking the time to give us feedback. Please don't hesitate to contact us in the future should you need our assistance again!
The service was good but the service man told me $59 for the animal removal but they billed my credit card $79. I don’t like deception.
Business response:
Hi ****. Thank your for taking the time to review us. Upon receiving a message to contact you, we made the correction to the invoicing immediately. We apologize for the mistake and do not feel we were being deceptive. Errors do occur on occasion, but we always do our best to make it right.
Frequently asked questions about Critter Control
How is Critter Control rated?
Critter Control has a 4.8 star rating with 217 reviews.
When is Critter Control open?
Critter Control is closed now. It will open tomorrow at 7:30 a.m.
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