Critter Control

Robert M 

on BBB

5 years ago

The company is nice and the people are as well. However my problem was never resolved. The groundhog that they can to trap is still around. I thought the trap was to close to the hole and perhaps a faulty trap. Sometimes the bait would be gone but the trap was still open. Good company but I probably would not recommend them to remove groundhogs. 

Susan R. 

on BBB

5 years ago

We have had numerous incidents of a bat visiting us inside our home at night. This has gone occurred off and on for several years. Another company came to our home a few years ago and couldn't identify where bats were getting in. Critter Control was initially called to remove a bat that we could not catch (it was found inside a shoe in my closet!!). Then they did an inspection of our home, luckily there is not evidence of bats roosting inside. The first inspector was unable to pinpoint an entry point, but asked another tech ... read more

Harry L 

on BBB

5 years ago

I was given a very large window for the initial visit evaluating a ground hog situation. I phoned the Columbus Critter Control office and asked for a tighter time (ie, not "between 12 and 6"). The Associate called Kenny, they agreed to a shorter time. Kenny came by exactly on time. We decided on a plan. A nice accommodation. 

anne g 

on BBB

5 years ago

Had a great experience with Critter Control and Amanda the service tech was wonderful. She was very knowledgeable and explained the process in detail. She clearly loves what she does and it shows. 

Hayden d 

on BBB

5 years ago

My service technician was very professional, knowledgeable and friendly. He provided the requested service of nuisance raccoons at a residential location. He answered all my questions and maintained a good line of communication throughout the process. I would recommend this service to anyone with a similar need. 

Kathleen T 

on BBB

5 years ago

Dani was great. She explained the plan and process for eliminating the squirrels from our attic on her first visit, then the plan was completed just as described. She was patient and helpful in providing suggestions for other steps we might want to take (such as chimney caps, etc.) We would definitely call Critter Control again should we have future critter problems. 

sol 

on BBB

5 years ago

I am not normally the guy who would leave a review but I absolutely had to with my recent experience with Critter Control and our technician Jeff T. In addition to solving our uninvited raccoon problem, Jeff's customer service was second to none. Though he is clearly an expert in this field it was how he interacted with me and my wife and how he explained every step of the process that impressed us the most. He additionally went above and beyond solving our problem by helping us seal off a point of access. Critter Control an... read more

Larry S 

on BBB

5 years ago

I had been trying since May 10, 2019 to get a wildlife company to come out and get rid of the Raccoon that had made himself at home in our crawl space. I called two companies, one said they were too busy and I should call someone else. I called a 2nd company and they guy said call him back in two days. When I called back he never answered the phone. I Kept searching online and I finally found Critter Control in Toledo, Ohio. I called an the lady at the reception desk made an appointment for me to have an employee come out an... read more

Maggie A 

on BBB

5 years ago

Their people know what they are doing but there is a disconnect between the office staff and the field staff. I set up an appointment for a review of my issue but some where between the office staff and field staff, the date was mixed up. I waited for the arrival that did not come. When I called to find out what was going on, I was told that I was not on the schedule. We sent up another appointment. After that appointment, I signed the paperwork to have the work done. I set up another appointment to have the work done and wa... read more