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Courtesy Ford
- Car Dealers
- Okemos, MI
About this business
Location details
1830 W Grand River Ave, Okemos, MI, 48864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I love this car !! I need to get a better deal though , I have a couple van I need to use for a trade in too.
Business response:
Thank you for sharing your experience.Please contact our sales team.I am sure we can help you!
You will not find a better deal anywhere else! I was not expecting to make a purchase this fast but everything was perfect! Price, mileage, color and accessories were what I was looking for. The staff here are so nice and fun! I highly reccomend John K for your next vehicle purchase!
Business response:
Thank you Amy.We appreciate the great review.
My experience with this dealership was terrible. The vehicle was detailed very poorly, and no one had answers to my questions regarding the vehicle. We still asked for a test drive, only to be told to wait while they drove it off the lot to put fuel in it. We drove nearly 2 hrs to see this vehicle and it was not ready. Items that you thought would have been fixed on the vehicle before sale were still broke, and I was told there would be an extra charge to fix them. I will never consider this dealership again.
Business response:
Please accept my apology for your poor experience Jeremiah.We offer wholesale vehicles to the public.These vehicles are not detailed or reconditioned.We did express to you that this vehicle was as is before you drove here.We do have many other vehicles that have been reconditioned, detailed and are ready to test drive.
Responsive and very good. Highly recommend.
Business response:
Thank you for sharing your experience!
I have had a very positive experience in dealing with Courtesy Ford and Shuan Dickey in particular.
Business response:
Thank you Jim.We appreciate your business.
Well, we missed the broken stick shift boot and the tires. All the wrong size for the car. Spare didn't match the tires on the car. Little things that I should have noticed and the dealer should have commented on. Less than forthcoming. Also, was sold as having bluetooth. It did not have that. It was not part of the package when the Jeep was made. Owners manual in French. I admit to missing all of that. Have solutions in hand and still like the car. Most of those I would say are more my mistakes than the dealer.
Business response:
Thank you for the feedback Richard.We are always trying to improve.The sales manager has been made aware of your experience.Please let us know if we can help you.
Got a hold of me right away. The truck I wanted just sold too quickly.
Business response:
Thank you for giving us the opportunity to earn your business.
Awesome service
Business response:
Thank you Chris!
Katie was wonderful! Great experience! Steve did an awesome job getting us a lower rate than our Credit union offered us. Would recommend.
Business response:
Thank you Tammy.It was great working with you.
Frequently asked questions about Courtesy Ford
How is Courtesy Ford rated?
Courtesy Ford has a 4.4 star rating with 1,534 reviews.
When is Courtesy Ford open?
Courtesy Ford is closed now. It will open tomorrow at 9:00 a.m.
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