This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Courtesy Ford
- Car Dealers
- Okemos, MI
About this business
Location details
1830 W Grand River Ave, Okemos, MI, 48864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
LOVE the car -walked away because I asked two important questions and was given unsatisfactory answers. I set up a time to road test and when we came back the salesperson said there were another couple looking at the car. He took the keys from us while sitting at the desk and allowed the couple to take a test ride. We wanted to look over the car but that wasn't possible at that time. . LOVE the car but the overall experience was lacking. the car that day. Will not be back.
Business response:
Please accept our apology Alan.We try our best to serve all customers.Thankyou for giving us an opportunity to earn your business.
Very expedient in communicating!
Business response:
Thank you!
Several dealer people have been in contact via email. Did not visit the dealer.
Business response:
Thank you Jay.It is our goal to make sure every customer receives the requested information quickly.Please let us know how we can help you.
They replied quick, and were very responsible.
Business response:
Every customer is top priority at Courtesy Ford.Thank you for trusting us with your vehicle needs.
good experience just not the right car...no pressure
Business response:
Thank you Joyce.We appreciate the opportunity.
This dealer advertises hassle free 24 hour test drives but then they play old school used car salesman games. They even wanted me to pay additional dealer fees of $395 over and above normal documentation fees, title cost, plate fees and Secretary of State charges. They are scammers. I DO NOT RECOMEND. Sanford
Business response:
I am sorry that we could not satisfy your needs.
Contacted me right away! Wanted me to put down no refundable $250 deposit to hold car. I don't think so.
Business response:
Thank you for your feedback Angie.We do not require a deposit.Your salesperson just wanted you to understand our deposit policy that you inquired about.
They worked really well with me. Everyone was very nice.
Business response:
Thank you Phil.We appreciate the opportunity to serve you.
they were good and kind thank you nev
Business response:
we appreciate the business.
Frequently asked questions about Courtesy Ford
How is Courtesy Ford rated?
Courtesy Ford has a 4.4 star rating with 1,534 reviews.
When is Courtesy Ford open?
Courtesy Ford is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com