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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I bought a 70” LG TV from Conn's online store (Ecommerce Sales) on November 26th. The only option online was for Store Pick-up. I picked up my TV from the Plano store on 15th street on the 27th evening. Ion 28th I unpacked to install, after mounting on the wall, I recognized the TV had a damaged screen. Immediately, I called online support but they were closed so I emailed them that I was given a damaged TV, kindly replace with a new one. I did receive an immediate confirmation receipt. Since I did not hear anything from the... read more
Business response:
Azim, We are sorry to see that you are not pleased with your experience. We can assure you that we strive to provide our customers with the best customer service. Our system reflects that we have received your concerns on a different platform where we will continue all communications. If you have any other concerns, please contact us at BBBreview@conns.zendesk.com.
From my first experience with Conn's, I will always return because they put regular working people first. They really are the working man friend.
Business response:
Chiquita, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Conns is ruining my credit and refuses to return funds for a returned item. This summer I bought an air conditioner, it didn’t fit my window so I never even opened it and returned it. The team to install never performed any installation and cancelled their service order and gave me a receipt. Conns kept the $184 service charge on the account and refuses to take it off, even though I turned around and bought an air conditioner that fits and have had not one, but 3 store managers out of El Paso Texas and one phone service atte... read more
Business response:
Cristina, We are sorry to see that you are not pleased with your experience. We can assure you that we strive to provide our customers with the best customer service. Our system reflects that we have received your concerns on a different platform where we will continue all communications. If you have any other concerns, please contact us at BBBreview@conns.zendesk.com.
Conns delivered a GE double oven for installation on 19 November for which we paid $3,300. We chose Conns because their AD promised delivery and installation the next day. We needed an oven for Thanksgiving as our oven is not working. The installers said they would install the Nxt business day (Monday). We agreed. They then changed it to After Thanksgiving. We called the Conns store in Webster where we purchased the oven. They kept making excuses. On Monday 29 November called the installers.,., They promised to arrive that a... read more
Business response:
Stefan, We are sorry to see that you are experiencing issues with having your oven installed. We can assure you that this is not the way we want our customers to feel. Please contact us at BBBreview@conns.zendesk.com so that we may further assist you.
Service was efficient and fast. The salesman was very polite and helpful.
Business response:
Ronald, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
The service I received at Conn's was great; fast and efficient
Business response:
Latoya, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
GREAT DOING BUSINESS WITH CONN'S HONE PLUS N I WILL CONTINUE BUYING MORE THANK U
Business response:
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Conns is my go-to. I've had an account before. So when I needed couches I filled out an app online and woke up to a text from Armando the next morning. Went in and he had me informed an suggested best quality option for my situation. The delivery was on time and Juan and Chris were very courteous and helpful in putting in my couches. A few days later I wanted to add to the account and I was allowed to!! Tens all the way around!!
Business response:
We really appreciate you taking the time to share your rating with us, Rosie. We look forward to seeing you again soon.
The all kind and courtesy and very helpful and the delivery personnel where very nice and professional
Business response:
Patricia, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
Need help? Contact us.
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