This profile has been claimed by the business owner or representative.
Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
We had a great experience at Conns buying our new tv. It was fast and very easy, delivery was free and they arrived within their time frame given.
Business response:
Laura, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Won’t honor settlements. Want you to pay first and they may or may not give you a receipt or say they never had an arrangement with you. Refuses to give you written confirmation or proof of such settlement.
Business response:
William, We are sorry to see that you are having issues with your account. We can assure you that this is not the level of service we strive to provide our customers. We have located your information and will be in contact with you.
Great experience. Knowledgeable sales staff and delivery and installation was also very good.
Business response:
Mark, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Very nice and knowledgeable. Sales person went over and above
Business response:
Carol, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
It's OK to take a review, feel the service at the store was very great
Business response:
Jean-Claude, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
A good overall experience. Product was in stock and delivered and installed on time.
Business response:
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
It's been a blessing to have you guys in my life I've enjoyed my blessing that I purchased.
Business response:
Carolyn, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Worst customer service experience. I paid in full and can’t get anyone to contact me about not having the furniture I paid for. Instead, I keep getting put into a customer queue and passed around. This is fraud.
Business response:
Annie, We are sorry to see that you having have not been contacted regarding your furniture purchase. Our system shows that your concerns have been received on a different platform where we will continue all communications. If you have any additional feedback or concerns regarding your experience, please contact us at BBBreview@conns.zeendesk.com.
We went into the store in Dallas and worked a deal for 4400.00. We were approved and about to sign paperwork. They wanted to charge a 150.00 delivery charge which I asked to be waved. Tanisha needed approval from a manager and said she had left for the day. I said we would leave them until approval could be done. Another so-called manager who COULDN'T approve the waver in the first place and condescendingly told me that not only wasn't he waving the 150.00 but intended to charge an additional 50.00 for delivery. We got up an... read more
Business response:
Marcy, We are sorry to see that you are unsatisfied with your experience. We can assure you that this is not the way we want our customers to feel. Our system shows that we have addressed your concerns on a different platform. If you need further assistance, please contact us at BBBreview@conns.zendesk.com.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is open now. It will close at 9:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com