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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
When I went into the Orlando store, about six sales people were standing around chatting. I stood in the aisle staring at them for 5 minutes before someone came to help me. I told her we were looking for a ******* refrigerator in Tuscan stainless steel and she brought me to an ** refrigerator and a ******* gas range (I had also mentioned the matching electric range). She left to see if they had what we wanted in stock and came back saying they have it in Texas and I should go home and order it online. I went home & ordered t... read more
Business response:
Sharon, We would like to extend our sincerest apologies for your experience with placing your online order. We can assure you that this is not the level of customer service we strive to provide our customers. If you need any additional assistance, please contact us at BBBreview@conns.zendesk.com.
Recliner was delivered broken. Fast Furniture came to my home 7 times to fix and last reported REPLACE RECLINER to Conns. I contacted Division Manager, he issued a one time replacement to the store manager, Emerald,on Airline Hwy in Baton Rouge. When I speak to Emerald he refers me to the customer service phone number to Start ALL OVER AGAIN with a Furniture repair request. I still have the text messages and all data backing up the valud replacement however, the store manager at store #9, Emerald, hangs up on me. They expect... read more
Business response:
LeighAnne, Thank you for choosing Conn's HomePlus and taking the time to rate your experience. We are disappointed to see that you were not completely satisfied with your experience. We see we have recently spoken with you and were able to address your concerns. If we may be of other further assistance, please contact us at BBBreview@conns.zendesk.com.
Horrible. 1st time going into that store. Had great deals. Figured I'd be paying monthly. I had no idea. Well I was told it was going to be 89.95 never said monthly or bi weekly. Well I looked on the loan site and saw thay it said 119.00 every 2 weeks. I'm not paying 240 bucks a month for a TV. Also had the sound bar bundle. They charged me separate and charged me the bundle by it self. Also got a clearance coffee table. Figures you know maybe 100 bucks or so. No full price 300 bucks after loan 8xx something dollars. I kept ... read more
Business response:
Judith, We are sorry to see that you are not satisfied with your experience. We can assure you that this is not the customer service we strive to provide our customers. We show that we have received your concerns on a different platform where we will continue all communications.
Its simple, do not shop at Conns. Absolutely one of the worst stores. Over priced, interest rates are horrible, and they will definitely try to get over on you financially. The bottom of my list for purchasing electronics, furniture or appliances. Don’t shop at Conns
Business response:
Dwight, We are sorry to see that we have not met your expectations. We can assure you that this is not the way we want our customers to feel. Please contact us at BBBreview@conns.zendesk.com if you have any additional feedback or comments.
Fantastic place to get your washer and dryer. It was a quick process and Mr. Alan was superb. Thank you all for your help in making this an efficient process.
Business response:
Brandon, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Fast process, friendly knowledgeable helpful staff, and a huge selection.
Business response:
Dustin, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Great experience. Everything was delivered the very next day and came before noon.
Business response:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Good service. Knowledgeable and friendly salesperson. Fast delivery. Thank you.
Business response:
Karen, thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Excellant customer service. The sales person was professional, efficient, and courteous.
Business response:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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