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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Ordered a sectional and chair and ottoman on Oct 31 with delivery scheduled for 12 Nov. Got an email on 11 Nov to confirm someone would be home, when no one showed up by 6pm, I called and was told it wasn't scheduled until Saturday the 13th, I gave the lady my confirmation and email correspondence and was then hung up on. Called back immediately and was told by another associate that the pieces I ordered were not in stock and there was no delivery scheduled. Buyer beware, just read the reviews and find somewhere else to buy ... read more
Business response:
Billy, Thank you for taking the time and sharing your experience with us. We are sorry to see that some of your desired items are not in stock. We can assure you that this is not the customer service we strive to provide our customers. If you need further assistance, please contact us at BBBreview@conns.zendesk.com.
Quick and convenient. Everyone has been extremely friendly, helpful, and checked in on me after my purchase.
Business response:
Melinda, Thank you for sharing your experience with us. We are glad to see that we have met your expectations. Please come and see us again.
They have the worst system I have ever seen and no one knows anything every time I call by some chance of luck on my 4th or 5th time being transferred from associate to associate and explaining the situation I get someone who actually knows how to look it up or even attempts to they tell me a initial date that it will be delivered nothing comes and then here comes the beginning of all the transferring again to get another initial delivery date so I say ok 10 days away from my delivery date I chat online with a associate Erik... read more
Business response:
We sincerely apologize for any inconvenience this may have caused. We know the importance of having the needed appliances. Our system shows that your concerns have been addressed on a different platform. Please contact us at BBBreview@conns.zendesk.com if you need further assistance.
Amir, the sales guy, was the best part of this whole experience. He was awesome!
Business response:
Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us—and we agree, Amir is truly a gem to have on our team! We look forward to working with you again in the future!
Received awesome customer service from inside store to the great two guys that delivered appliances.
Business response:
Thank you for sharing your experience with us, Angela. We are glad to see that we have met your expectations. Please come and see us again.
Online credit approval went great went in the store found what I needed got great service help from the sales person TJ delivery was early next day awesome installation walk me through everything I needed to know clean professional friendly good spirit happy guys recommend con service to anybody and I am a lifetime customer of theirs
Business response:
We are glad to see that we have met your expectations, Darrell. We strive to provide our customers with the best customer service so we are excited to see that you had a remarkable experience. We hope to see you again in the future.
On 08/13/2021 a cash purchase was made and had to wait til 10/03/2021 for delivery. Order was canceled with no email, text or voicemail reached out to customer service several times in regards to check that l still haven't received feel like l'm being lied to over and over again about my funds being sent.
Business response:
Ronnie, Thank you for sharing your experience with us. We are sorry to see that you have not received your refund check. We are reviewing your concerns and will follow up with you promptly to resolve your concerns.
Very polite and respectful listen to all my needs and wants thank you customer care for being there!
Business response:
Andrew, we are excited to see that you are satisfied with your experience. Please let us know how we can be of assistance in the future.
Great selection of what I wanted. Delivery was free and next day. That made my day. John was an amazing sales person. I will return for sure. Thank you Conns.
Business response:
Imelda, thank you for sharing your experience with us. We are glad to see that we have hit the mark. Please come back and see us again.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
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