This profile has been claimed by the business owner or representative.
Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I am sooooo furious right now. I have been calling stopping by the store threatening not to pay no more until my problem gets solved. First of all I waited months for this table. and now I finally have it and nothing but problems. this would be their third time coming out for this table if they come because I can't get anyone to help my maybe if I get to the right person on the phone without having to get transferred to 50 people explaining my problem to get put on hold each time to speak to someone else so now a hour done p... read more
Business response:
Thank you for reaching out to us with your concerns. We are sorry to see that you are experiencing issues with your merchandise. We have located your information and will be in contact with you to better assist you.
They are easy to work with although it's aggravating when you pick out something that's on the floor and go with the sales person to work up the contract, just to find out they don't have what you want at the warehouse and won't sell you the floor model. Other then that easy people to work with.
Business response:
Thank you for sharing your experience with us and providing us with your honest feedback. We can assure you that we are working hard to fulfill all of our customer's orders. We hope that you will come back and see us.
Everyone was very professional and helpful and willing to all out to help.
Business response:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
My experience with conns was great: including merchandise, salesman and delivery..Thanks Conn for the great customer service, knowledge and professional experience
Business response:
Dinita, we are glad to see that you are satisfied with your experience. We work hard to meet expectations like yours. Please let us know how we can be of assistance in the future.
Nick was very helpful & got us everything we needed at a pretty good deal . The delivery was quick & easy too .
Business response:
Thank you for sharing your experience with us. We are glad to see that we were able to meet your expectations. Please come back and see us again.
As a long-term customer who has spent over probably $20,000 I want to let you know that you’ve lost my business for good due to your online ordering process. I got online Friday night and ordered a TV and requested to pick it up from the store the next day I pay for it with my red cons card on line. the next day I called the store they refuse to let me pick the TV up they told me I had to wait an undisclosed amount of time for cons to call me before I could pick up the TV. Forgive me but the whole purpose of picking up the T... read more
Business response:
We are sorry to see that we were unable to meet your expectations. We can assure you that this is not the level of customer service we strive to provide our customers. We have located your information and will be in contact with you.
Excellent service. The delivery guys were very professional and explained everything to us.
Business response:
Stephanie, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
I needed an electric dryer ASAP so I called Conn’s as I’d done business with them in the past and was very satisfied. I was told by the sales rep, on the phone, that it would cost $80 for delivery and installation, with no parts provided by Conn’s, and the old dryer would be taken away. When the dryer was delivered, the individual would refused to install the dryer using my parts and also refused to take the old dryer away. I should have refused delivery, but I really needed the dryer, two days after I’d purchased it online.... read more
Business response:
Thank you for sharing your experience with us, James *********. We are sorry to see that you are not satisfied with your experience. Your feedback is essential and has been shared to better our customer's experiences. If you have any other concerns, please contact us at BBBreview@conns.zendesk.com.
Fast service and quick approval paperwork time. No hassle. No BS.
Business response:
Thanks so much for sharing your experience with us. We hope to see you again soon.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com