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Conn's HomePlus
- Furniture Stores
- Corpus Christi, TX
About this business
Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time.
Location details
4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Horrible customer service!! Absolutely No Stars!!! Purchased a bedroom set from them on 06Nov21 and was promised that they would take away my mattress, box spring and bed frame. When they came to deliver on 07Nov21 - I was asked why stuff was still up and the delivery team said they do not take away anything. I was given about 5 minutes to dismantel my queen size bed set as they only had a 15 minute window to put together the new set I purchase. I spoke with the Customer Service Manager, the Warehouse Manager and the Store M... read more
Business response:
We are sorry to see that you are not satisfied with your experience. We can assure you that this is not the way we want our customers to feel. At this time, we do not offer services to remove mattresses and furniture from our customer's homes. If you need further assistance, please contact us at BBBreview@conns.zendesk.com.
Horrible. We have a couch that has been broken since we got it
Business response:
We are sorry to see that you are not satisfied with your merchandise. We can assure you that this is not the way we want our customers to feel. We have located your information and will be in contact with you.
Friendly, professional and took care not to scratch up new appliances
Business response:
Thanks so much for sharing your experience with us. We hope to see you again soon.
Great personal at store. He asked what I was interested in I told him what I was looking at we went from there. Very knowledgeable about all products. Very, Very kind. He listened to what I had to say and gave Very knowledgeable and professional answers. It's nice not to be over run with sales people. Thanks
Business response:
Ricky, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
My experience was great, my salesman listened to what I was looking for and took care of everything I needed
Business response:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
It was a great experience, very easy online order and approval. Delivery was excellent
Business response:
Beverly, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Conns was a great place to shop. The staff were friendly and the manager helpful. I love my furniture! The guys who delivered and assembled my furniture were quick, friendly and professional!
Business response:
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Would be zero stars if I had the option. Purchased a refrigerator that stopped working and called for service (still under manufacturer warranty). 4 days later a "technician" named Ron showed up, opened doors and said he knew what the problem was and he'd have to order the part, it'd be NEXT week and it's gonna take 3-4 hours to fix. Next week comes he calls at 730 am to say he's coming between 2 and 4 (so now he'll be in my house till 5 or 8 pm based on his time to fix). Hangs up, calls right back to say he's not coming at ... read more
Business response:
Thank you for reaching out to us with your concerns. We are sorry to see that you are not satisfied with your experience and wish to further investigate. Please contact us at BBBreview@conns.zendesk.com so that we may better assist you.
10/06/2021 I financed a washer and dryer set, dining room table and a refrigerator. I gave my current home address for billing purposes and told them I was moving but didn't have the date yet so we planned for me to come back and resign paperwork when I had all the details for the new house. I was told to expect a call to confirm delivery which was the Friday before my move date 10/22/2021 and it was the incorrect address who ever helped me put my work address as my home address. This is where the problems began I called to ... read more
Business response:
We are sorry to see that you are not satisfied with your experience. We can assure you that this is not the way we want our customers to feel. We have located your information and will be in contact with you.
Frequently asked questions about Conn's HomePlus
How is Conn's HomePlus rated?
Conn's HomePlus has a 4.4 star rating with 7,078 reviews.
When is Conn's HomePlus open?
Conn's HomePlus is closed now. It will open tomorrow at 10:00 a.m.
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