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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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They installed unit and then we smelt gas around the unit.Call for them to send someone out around April 26 and they couldn't get to us until the 30th.Well it's May 2nd called the fellow that sold us the unit and they're suppose to come out this evening we'll see. We could have died are gottn blown up had we cooked on the grill. Our grill is near the unit.
Business response:
Mai, thank you for sharing your experience. We strive to provide exceptional service with each visit, and we want to apologize for not meeting your expectations. Please allow our Quality Assurance Manager, Sean, to make things right by reaching out to them at ************.
I am very pleased with********* and their technicians. They are very knowledgeable and professional.
Technicians called prior to coming and were efficient and professional. Diagnosed the problem and fixed it quickly and efficiently.
Business response:
Your positive comments are really appreciated, ******. You're a valued customer and we appreciate your business. Thank you for choosing ARS!
Terrible customer service!!! Called to schedule appointment and they missed to ask a very important question about sewer line access point!!! Major miss that makes $300 difference in price to check the sewer line. On the top of that, scheduled for between 8am-12pm and received the phone call in the morning telling me that only available appointments are between 10am-2pm! When told them about 8 and 12 she said most likely will be around 12. 2h later she called again to tell me that it will be between 2pm and 4pm!!!! They show... read more
We found Atlas Trillo through Home Depot and they were very professional. They installed AC units in a timely manner and they took the time to help us figure out how to use the Nest thermometer. We're extremely happy with the product and their service!
Business response:
Surjit, we're thrilled to hear you had such a great experience with Atlas Trillo! Please don't hesitate to call us for any future service needs.
GREAT!!! Carl was so knowledgeable and helpful. Would definitely request him in future.
Business response:
Wow! Thank you, Mitzi, for sharing how Carl was able to provide you with terrific customer service. We will certainly share your kind words with them. Thank you for selecting ARS/Rescue Rooter Myrtle Beach as your premier service provider.
They did a job across the street from my house in Martinez. Not "rooting", installing or repairing a spa, I believe. Their last day on the job they brought a small excavator to the site. They parked the truck and trailer COMPLETELY blocking my driveway WITH MY VEHICLE IN PLAIN SITE. I was in my home working on taxes until the early afternoon and when I tried to leave I was, as I said, COMPLETELY blocked in. No knock on the door to ask, no nothing. Could have been an emergency. I was quite upset when I saw it and they did mov... read more
Business response:
You sound STRIVE and sound respectful, but your workers were ANYTHING but . . . and that's who people deal with. As I said, they started lying as soon as I reacted to being blocked in MY OWN DRIVEWAY. I was in my office in the front of my house working. They could have asked for permission to BLOCK MY DRIVEWAY which I WOULD NOT HAVE GIVEN THEM. Why not block the driveway of the house they're working at. BECAUSE THEY THOUGHT I WOULDN'T NOTICE OR THEY COULD BULLY ME. I'm one senior citizen who still has TEETH in his bite. COME... read more
BE WARNED, stay away from these SWINDLERS. $316 a FOOT, $25,000!! (79 feet) "I CANNOT BELIEVE WHAT THESE PEOPLE CHARGE!" was the stunned subcontractor's response when I told him how much my bill was. From the time the sleazebag technician arrived using his scare tactics by telling me the sewer line he looked at with his snake-camera "is the worst I have ever seen" to the time the crew arrived was less than 30 minutes. He fooled and mislead me by telling and making me believe that it is a very large job because they had to di... read more
Business response:
Martha, thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We also hold all of our employees to high standards and expect them to show integrity, responsibility and professional conduct at all times. We encourage you to contact our Quality Assurance Manager Pamela at **************or further discussion.
Very professional, efficient and reasonably priced. Supervisor, Juan and technicians and installers, Chris, Danny,Tyler and Belsin were very professional and courteous and ensured that I was satisfied. I highly recommend them. The ladies on the phone, Alex and Marlene were accommodating, polite and and ensured my needs were met.
Business response:
Thank you, Theresa, for your awesome review! We are happy to hear our Atlas Trillo team were able to provide such exceptional service. Customer service is our number one goal, and we appreciate your business!
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.2 star rating with 4,106 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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