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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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The company is very honest and the Comfort Advisor "*************************"went above and beyond showing us Air-conditioning units and he was very knowledgeable about each system and his mannerisms was very professional and courteous .And at No time was he a pushing saleman. He was able to help us with our selection. It's always a delight to interact with a person who knows the product through and through.
Business response:
Thank you for sharing your experience, ******. We strive to provide exceptional service on every visit and are pleased to hear that ****** delivered! Thank you for choosing us as your premier service provider.
ARS oversold me on an HVAC unit $14K. Per ** Code, the square footage of my home requires a 2.5 tone (I have a 1,3000 square foot home). Chance sold me a 3 ton unit which caused airflow problems in my home due to it's inappropriate size and set me up for expensive HVAC repairs and high electric bills that I have been experiencing. ARS tried to fix the cold and hot spots in the house by installing air return vents. Between the months of June and September, 11 ARS techs visited my house and none of them took into consideration... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Very professional, communicated often, on time, cleaned up after and during installation. Technician was polite and informed me often about what he was doing. I would use again.
The Service tech came out 45mins after the time he was scheduled to be here which honestly was not that big of a deal to me bc I get it traffic can be stupid sometimes But when he looked at the unit He basically opened it up and told me it needed to be replaced bc it was the compressor even tho He never even checked to see if the capacitor was bad . (Which was what it was) after He told me that I needed a new one He told me That he would send someone out to give me a quote well of course the quote for a new unit was ****** d... read more
Business response:
Thank you for sharing your experience, ****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager an opportunity to discuss your experience further by texting your full name and address (including zip code) to ************.
STAY AWAY FROM THIS BUSINESS, I live in *********** and these unprofessional, not trust worthy guy came to my house. I told him it was my AC drain that had to be drained because we had just emptied out the water from the pan he said no. It was my capacitor and charge me $300 and my 15% discount wasn't applied to the charged. 2 weeks later the same issue on which I called them earlier happened again their worker came out this time and said it's my AC drain that's clogged and just to drain it we were charged $276 with 10% disc... read more
Business response:
Thank you for reaching out to share your concerns and we're sorry to hear your expectations haven't been met. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
*************** is appreciated.******* was very knowledgeable and completed the work efficiently .
Business response:
****, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear ******* was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
Attendant was given misinformation about purpose of trip. Drove 2 hours from ******* unprepared to do what we requested: annual review of split A/C.
Business response:
Thank you for the taking the time to leave us a review and share your feedback, *****. As a premier service provider, we strive to provide exceptional service and are continuously improving our processes and want to apologize for any inconvenience this experience may have caused you. We appreciate your business.
This company sent inexperienced workers that were not being trained. There were many people showing up for inspection; problem with that is the work had barely gotten started and it took 2+ days for a very small 1 story home. When I requested to speak with the supervisor ( three separate occasions), I was told he wasnt available and they were not allowed to give me his contact information. Of the 4 people that showed up ( not all at same time), one of them was continuously working. The nightmare continued after I signed the ... read more
Business response:
*****, thank you for sharing this feedback and allowing us the opportunity to address your concerns. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. Our ***************** Manager, ***, is available on ************for further discussion and assistance at your convenience. If you would prefer us to contact you, please text your full name and address (including zip code) to ************.
We were told they were a good company and did good work, so we used them for our new air conditioner install. We were under the impression we were getting a new system and excited to have air conditioning in the house. We've had our unit for only 3 years and already having issues that have cost us money we can't afford! My husband and I feel we were lied to multiple times about our unit and all were told on this last service call is, "we can quote you for another system." Seriously after paying off an $8000 unit your company... read more
Business response:
Thank you for sharing your experience, ********. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager an opportunity to discuss your experience further by texting your full name and address (including zip code) to ************ at your convenience.
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,528 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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