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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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I was insulted and harassed by ****. I had ***** coming to my house to give me an estimate for new HVAC. I decided not to go with this company. **** called me to follow up ******* offer and although I said no he insisted to sell me a product I did not want, changing the service I was requesting. He told me that I need mental evaluation and hung up on me. I called back to hear again the same insults. I then called another number and a ******** answered. I told her what happened and I asked her to give me a manager. She said t... read more
*************************, ****** and ****** are offered us an outstanding service, because of that we are going to buy our second home air conditioner next year. I am picky but they have the patience to understand my point of view and and fix any small details that I asked them to do, they are very professional and cover their shoe before coming inside the house. Thanks to ****************************** and ******!
DO NOT USE! Please stay away from this company! They installed a new HVAC last fall and when they did, they drilled through the coil which caused the refrigerant to leak. Our electric bill was hundreds of dollars more for over 6 months and we didn't know why. We did not discover this issue until our AC stopped working 6 months later when our house was 80 degrees during an extremely hot week. They did not come to our house within the 24 hour period they promote and promised.The worst part? They have not reimbursed us for the ... read more
Business response:
********, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
I had new A/S & Heater unit installed in July the technician replaced but left old wiring which was cut open, a whole from outside unit in wall, and tried to sell me additional services. Needless to say the wiring began to spark and was cutting all my power from my fuse box to shut off everything. The county inspector never came as well. I began to smell smoke and called them on Aug 28 only to find out wires were about to cause a fire which means my home was about to go ** in smoke. The new technician fixed the problem but w... read more
Business response:
******, thank you for sharing this feedback and allowing us the opportunity to address your concerns. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We encourage you to text us your address (including zip code) to ************ so our ***************** Manager may contact you for further discussion and assistance.
Absolutely the worst company to hire, its been over a year and over 12 visits every time they send a different technician and its faulty from the tech before him, or its supposed to sweat and cause black mold in your house, then the permit expires and they just dont bother to clear the records they have a company come and spray paint on the ceiling and say its all fixed but the water continues to drip through the ceiling lights then after the year is up they ignore all calls and dont respond all this and more for $11,000. An... read more
Business response:
Thank you for sharing your experience, ******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *****, on************ an opportunity to discuss your experience further.
*** provided me a free estimate, and explained the gas water heater, and my options. Great customer service!
Business response:
Outstanding! Thank you for sharing how *** was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
ARS installed the **** in my. **** new home 15 month months ago. An obviously defective part broke in the unit, ARS had the manufacturer cover the part under warranty and then wanted $2000 labor to replace the part. None of this was mentioned when the part was ordered, and no detailed quote or description was ever provided. No discussion of the hourly labor rate, or the number of hours labor required was provided when asked. After asking to speak with a supervisor, the tech left with the part from the manufacturer, and would... read more
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
biggest bait and switch company ever. NEVER EVER use them. Advertise ***** clean two sinks in the same bathroom 30-minute job they ask ******. 100% the worst I've ever seen CROOKS CROOKS CROOKS
Business response:
Thank you for sharing your experience, *******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *******, on************ an opportunity to discuss your experience further.
I was quoted $99 by ******* ******* over the phone and text but when the technician ***** arrived he told me that his boss stated she didn't have the authority to give me the coupon price of $99 so my bathtub is still draining slow
Business response:
Thank you, *******, for sharing your experience and allowing us the opportunity to improve our communication processes for both you and our future customers. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you for further discussion and assistance.
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,528 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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