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Columbus Worthington Air

4.1

About this business

Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more

Location details

6363 Fiesta Dr, Columbus, OH, 43235, United States

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4.13,550 reviews
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LeighAnne F's profile image
LeighAnne F 
a year ago

Completely incompetent. Without air for almost two weeks. This company has been paid almost $2,000. We live in ******* and air conditioning is important, according to them the part is going to take another week to get.As a service in *******, it should never take longer than a day or two.I would never recommend this company .In my opinion zero stars. 

Bonnie D's profile image
Bonnie D 
a year ago

****** was very knowledgeable, professional and friendly, he unclogged my garage disposal pipe lines in a timely manner, and left my kitchen very clean. I highly recommend ARS if you want impeccable service they are the ones to call! 

Michael H's profile image
Michael H 
a year ago

Cas did a great job. He was courteous and did not leave a mess. 

Business response:

Outstanding! Thank you, *******, for sharing how **** was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing us! We appreciate you. 

Achyut. U's profile image
Achyut. U 
a year ago

Took time to come but were here within the window proposed. Fixed the problem with some creative thinking. Thaank you. 

Business response:

Thank you for leaving us this fantastic review! We work hard to deliver exceptional service on every visit and appreciate your business. Please don't hesitate to call ** for any future needs. 

Michael V's profile image
Michael V 
a year ago

This company had 6 no show appointments and there contract agreement stated that if a service man did not show within 24 hours the customer would receive a check for $555. I have yet to receive a check This is a NOT a reputable company 

Business response:

*******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you. 

Ralph I's profile image
Ralph I 
a year ago

I have never been so insulted. Opening up my condensing unit the technician tells me that the capacitor is a little low and needs to be changed. When I asked him how much he should be covered under the warranty.He then proceeded to try to sell me a surge protector with a 5% discount because Im a senior and 15% discount because I have a service contract. **** told me that the price was $326 for the capacitor.My fault I shouldve double checked the service contract so ARS has to cheat in order to make money. I may be a senior c... read more

Business response:

We're sorry to hear that your expectations have not been met, *****. We acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our unmatched service guarantees. Our ***************** Manager, ***, is available on ************ to address any questions or concerns you may have, and we appreciate your business. 

Traci P's profile image
Traci P 
a year ago

Service technician ****** was extremely attentive and helpful.Would highly recommend. 

Business response:

Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and are pleased to hear that ****** delivered! Thank you for choosing ARS / Rescue Rooter as your premier service provider. 

Greg E's profile image
Greg E 
a year ago

Only 4 because no one is perfect . But I needed a new water heater. They quoted a fair price and was able to complete the job the same day. Very happy with the people and their work. 

Business response:

Thank you for taking the time to share your positive experience with us, ****. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you. 

Angelo M's profile image
Angelo M 
a year ago

Sent a great tech to address our concerns and heatpump seams to be working better to cool upstairs and adjusted Dampers. Thank you ********* 

Business response:

******, wow! Thank you for taking the time to leave us this fantastic review. It's always our goal to provide exceptional service from start to finish, and we're pleased to hear that ********* delivered. We're proud to be your chosen premier service provider. Thank you! 

Frequently asked questions about Columbus Worthington Air

How is Columbus Worthington Air rated?

Columbus Worthington Air has a 4.1 star rating with 3,550 reviews. 

When is Columbus Worthington Air open?

Columbus Worthington Air is open now. It is open 24/7. 

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