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Columbus Worthington Air

4.1

About this business

Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more

Location details

6363 Fiesta Dr, Columbus, OH, 43235, United States

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4.13,550 reviews
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Nancy M's profile image
Nancy M 
a year ago

Generally , I have been pleased with their service when replacing my old ** system, although they were not the least expensive. One person especially stands out, ****************, my favorite technician, who has gone above and beyond the call of duty when I needed help with understanding my new, smart thermostat. He even looked for the source of a leak that I found near the ** unit. It ended up being a busted and leaking hot water heater. Without, *******, I wouldn't have found it until more damage was done to my floors and ... read more

Business response:

*****, thank you for sharing this great experience with *******! We're proud to have outstanding representatives on team, and always happy to hear how they're providing exceptional service. We appreciate your business! 

Tammi T's profile image
Tammi T 
a year ago

In August 2020 Rescue rooter installed a brand new unit in my home. In June 2023 the unit started acting funny. I noticed it would freeze up. I called them out to check on the unit. The guy came out and charged me a service fee. I thought nothing of it. The guy checks the unit and then proceeds to tell me to get it fixed that I would have to pay roughly $1300. I was in total shock like what. He said that I had a leak around one of the coils and that the housing had to be replaced. I said I have a 10 year warranty and it has ... read more

Business response:

Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, Pat, on************ an opportunity to discuss your experience further. 

Jay S's profile image
Jay S 
a year ago

Outstanding service and quality..very professional courteous technicians ..amazing response timewell pleased.. 

Business response:

Thank you for the outstanding review! You're a valued customer and we appreciate your business! 

Theodore H's profile image
Theodore H 
a year ago

Contact the ************** Office through A.R.S . The Tech arrived at 10 am and fixed the problem. ******************* was very polite and knowledgeable of the system on August 2. 

Business response:

Thank you for sharing your experience, ********. We strive to provide exceptional service on every visit and are pleased to hear that **** delivered! Thank you for choosing us as your premier service provider. 

Hillary W's profile image
Hillary W 
a year ago

We bought 2 new hvac systems from this company last summer. This dinner we have had issues with the upstairs ac unit. For 2 days they said they were coming and never showed up and didn't call. Third day we were supposed to leave for vacation and this is when they showed up. Tech didn't seem to know what he was doing and was taking his time. We left our adult son in charge after waiting 2.5 hours for the tech to finish. Before I left he quoted me ******. After we left, my son called and said the total was ****** bc there was ... read more

Business response:

*******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you. 

Kevin H's profile image
Kevin H 
a year ago

Great job with the maintenance at my home today. Tech was polite and knowledgeable. 

Business response:

Thank you for taking the time to share your positive experience with us, *****. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you. 

William D's profile image
William D 
a year ago

5 stars 5 stars 5 stars 5 stars 5 stars 

Business response:

Thank you for the stellar review, *******! We appreciate being your premier service provider. Please don't hesitate to call ** for any future service needs. 

Beverley Z's profile image
Beverley Z 
a year ago

******* was excellent thanks for everything was very knowledgeable an personality was great 

Business response:

Outstanding! Thank you, ********, for sharing how ******* was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you. 

Jess D's profile image
Jess D 
a year ago

Fast service and knowledgeable staff.Thank you for the quick response tje same day. 

Frequently asked questions about Columbus Worthington Air

How is Columbus Worthington Air rated?

Columbus Worthington Air has a 4.1 star rating with 3,550 reviews. 

When is Columbus Worthington Air open?

Columbus Worthington Air is open now. It is open 24/7. 

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